Summary
Work History
Education
Skills
Timeline
Generic

Joan Wawira

OF Chatter
Kisumu

Summary

Dynamic and results-driven professional with hands-on experience at LOLEX AGENCY as an OF Chatter. Expert in customer relationship management and emotional intelligence, I excelled in engaging subscribers through personalized messaging, enhancing user experience, and effectively managing high-volume chats. Proven ability to upsell and deliver exceptional customer service.

Work History

OFChatter

LOLEX AGENCY
04.2025 - 09.2025
  • I worked for5 months of hands-on experience as an OF chatter.
  • Engaged subscribers through personalized and persuasive messaging.
  • Enhanced user experience with personalized chat interactions.
  • Manage highvolume chats with professionalism
  • Upselling
  • Smartselling

Education

High School Diploma - Information Technology

JOOUST
Bondo, Siaya District, Kenya
01-2025

High School Diploma -

Nginda Girls High School
Murang'a, Murang'a District, Kenya
04.2001 -

Skills

Customer relationship management

Timeline

OFChatter

LOLEX AGENCY
04.2025 - 09.2025

High School Diploma -

Nginda Girls High School
04.2001 -

High School Diploma - Information Technology

JOOUST

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Joan WawiraOF Chatter