JOAN NJERI
Nairobi
Summary
Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Expert in accurate database use and data entry with training in computer. Distinguished leadership and organization skills with talent for communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
OFFICE CLERK
INTEGRITY ACADEMY
05.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Responded to inquiries from callers seeking information.
Education
Postgraduate Diploma in Education - Education
Kca University
Nairobi, Kenya11.2023
Bachelor of Science - General
Egerton University
Njoro, Nakuru12.2021
KCSE -
MUTUMA HIGH SCHOOL
Mang'u, Thika11.2015
KCSE -
NAIVASHA DAY SECONDARY SCHOOL
Naivasha, Kenya11.2014
Skills
- Communication
- Filing
- Sorting and Labeling
- Bookkeeping Support
- Team Collaboration
- Telephone Reception
- Event Planning
- Document Scanning
- Recordkeeping and File Management
- Database Entry
- Strategic Planning
- Data Recording
Accomplishments
- Supervised team of 20 staff members.
Certification
- Certificate of service - 19th January 2019 to 16th Nov 2019- (Two)
- Certificate of merit- 12th June 2015 (Two)
- Certificate of Training- 14th August to 17th August 2014
Languages
English, Kiswahili
Native language
Hobbies
Reading,Hiking,Singing,Writing,Travelling
REFEREES
JOHN MBICHU
BISHOP, CHRISCO CHURCH NAIVASHA.
0725 041 240
P.M WAMBUGU
MANAGER, INTEGRITY ACADEMY.
0724 775 804
ELIUD M NDERITU
DIRECTOR, INTEGRITY ACADEMY.
0721 306 449
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
OFFICE CLERK
INTEGRITY ACADEMY
05.2021 - Current
Postgraduate Diploma in Education - Education
Kca University
Bachelor of Science - General
Egerton University
KCSE -
MUTUMA HIGH SCHOOL
KCSE -
NAIVASHA DAY SECONDARY SCHOOL
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