Joan Kigen Tubei
Summary
Dynamic leader with a proven track record in revenue generation and team management at Kiptagich Tea Estates Ltd. Achieved over 100% targets with key distributors, showcasing exceptional sales expertise and customer relations. Adept in analytical thinking and team motivation, driving business growth through strategic planning and effective problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Team Leader
Kiptagich Tea Estates Ltd
05.2017 - Current
- New business acquisitions to foster growth
- Oversaw partnerships with key distributors and institutional clients
- Manage listing and placement for Key accounts
- Provided clients with essential information to sustain their trust
- Guided team of merchandisers to execute sales campaigns effectively
- Executed thorough stock planning for uninterrupted product availability
- Implemented sales strategies for supermarket product availability
- Overseeing credit terms and limits effectively
- Recruited key distributors with monthly targets
- Developed and implemented a new regional sales strategy to increase revenue.
- Provided guidance to team members on enhancing performance.
Sales Representative
Kaisugu Limited
09.2015 - 05.2017
- Demonstrate, support and promote business solutions.
- Built and nurtured strong business relationships
- Resolved customer problems efficiently to enhance satisfaction
- Consistently met sales objectives
- Generated reports identifying customer needs and problems
- Generating new business leads regionally
- Strengthened customer connections by addressing needs promptly
Business Relationship Trainee
Hand In Hand Eastern Africa
03.2014 - 08.2015
- Creating general awareness of HIH operation activities in area of operation (Busia) through promotion and outreach
- Selecting, identifying and recruiting potential groups/members in accordance with the established operations policy
- Mobilizing, Forming and attending group meetings and ensuring groups are cohesive and sustainable in line with HIH requirements
- Ensure collection of member personal information and fully filled registration form (Bio data)
- Group and member management, selection, formation and training
- Appraising and access to credit
- Processing, disbursing of loans and ensure timely loan recovery
- Providing clients with post loan extension services
- Preparing daily, monthly, semi-annually and annually reports
- In consultation with the Branch Manager, collaborations with government agencies and local NGOs, for the benefit of both the clients and the programme
Client Relations officer ( Internship)
Meridian Medical Centre
04.2012 - 07.2012
- Planning community medical outreach programs
- Supported organizational wellness-related efforts
- Taking departmental meeting minutes
- Built enduring partnerships with clients by providing consistent service
- Devised new methods for boosting customer loyalty
Education
Bachelor of Commerce - Marketing Option
Kenyatta University
01.2013
High School -
Kapropita Girls High School
01.2006
Skills
- Team Management
- Revenue Generation
- Customer Relations
- Team Supervision
- Leadership
- Problem-Solving
- Sales expertise
- Analytical Thinking
- Team motivation
Telephone
0721687028
References
- Edwin Bii, Head of Sales, Sisibo Tea Factory, edwinbii@sisibotea.co.ke, 0702115580
- Winnie Sergon, Head of ICT, Boresha Sacco Society Ltd, 0721714884
- Tassy Kendi, Branch Manager, HIH EA, 0729390099
Languages
- English
- Kiswahili
Attributes
- Excellent negotiation skills.
- Strong interpersonal skills.
- Excellent organizational and team leadership skills.
Personal Information
Notice Period: 30 days
Certification
Foundations of Digital Marketing and E-commerce by Google.Issued on 14th September 2024.
Timeline
Regional Team Leader
Kiptagich Tea Estates Ltd
05.2017 - Current
Sales Representative
Kaisugu Limited
09.2015 - 05.2017
Business Relationship Trainee
Hand In Hand Eastern Africa
03.2014 - 08.2015
Client Relations officer ( Internship)
Meridian Medical Centre
04.2012 - 07.2012
Bachelor of Commerce - Marketing Option
Kenyatta University
High School -
Kapropita Girls High School