Joan Cheloti
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Ample Pot Restaurant
07.2023 - Current
- Used cash registers and credit card machines to cash out customers.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
ICT Technician Intern
Computers For Schools Kenya
09.2022 - 12.2022
- Configured systems according to prescribed software and hardware frameworks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
- Maintained office PCs, networks and mobile devices.
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Vaghela Bookshop
04.2021 - 08.2021
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Used in-store system to locate inventory and place special orders for customers.
- Accurately processed POS transactions, payment cards, and receipts to customers.
- Stocked books, clearly labeling items, and arranging according to classes or grades.
- Engaged with customers to build rapport and loyalty.
- Organized book racks and shelves to maintain store visual appeal, engage customers, and promote specific new reads.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Diploma - Diploma in Business Information Technology
Kiriri Women's University
Nairobi Kenya12.2023
KCSE, Secondary Level -
Kibisi High School
Kakamega12.2019
KCPE, primary level -
Kibisi Primary
Kakamega12.2015
Skills
- Conflict and Complaint Resolution
- Inventory Management
- Product Promotions
- Sales and Promotions
- Hardware and Software Repair
- Peripheral maintenance
- Application installations
- Product Merchandising
Languages
English and Kiswahili
Hobbies and Interests
I enjoy socializing events, reading and playing volleyball. Joining the volleyball team has not only helped achieve my fitness goals, but it has also allowed me to meet new people and develop my communication skills outsides the working environment.
References
- Mr. Simon Njuguna, 0724617095, Academic leader
- Mrs. Tabitha Kihara, 0720308047, Dean of studies
Timeline
Restaurant Waiter
Ample Pot Restaurant
07.2023 - Current
ICT Technician Intern
Computers For Schools Kenya
09.2022 - 12.2022
Sales Associate
Vaghela Bookshop
04.2021 - 08.2021
Diploma - Diploma in Business Information Technology
Kiriri Women's University
KCSE, Secondary Level -
Kibisi High School
KCPE, primary level -
Kibisi Primary
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