Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Waitress

JOAN BOWEN

NAIROBI,KENYA

Summary

I am an enthusiastic and self-driven young person looking to get into the workplace on a full time basis. I believe sales and marketing is a dynamic field that keeps changing with consumer behaviors', and it is for this reason I love to expand my skill and knowledge not only to be able sell but understanding my client's needs. I love to take time to understand products am involved in to better understand how I am able to up sell to potential client at all-time not forgetting to keep a good relationship with my clients. Am all rounded persons who loves new challenges and will fit work environment, giving my best at all times.

Detail-oriented individual with experience in customer service, sales, and digital marketing. Known for maintaining high standards of organization and efficiency while delivering exceptional service. Ready to apply skills to support team objectives and enhance operational performance.

Dedicated professional with strong customer service skills and attention to detail. Experienced in fast-paced environments and proficient in digital marketing technologies. Committed to delivering excellent service and fostering teamwork.

Overview

8
8
years of professional experience

Work History

Waitress

High point fast foods
Nairobi, Kenya
01.2025 - Current
  • Provided excellent customer service in a fast-paced food environment.
  • Took and processed customer orders efficiently and accurately.
  • Maintained cleanliness and organization of dining and serving areas.
  • Handled cash transactions and processed payments with precision.

Daycare Assistant

Little care
01.2023 - 12.2024
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Assisted children with daily activities and personal care routines.

Digital Marketing and Sales customer support

Afrokat Technologies
07.2019 - 10.2020

Sales person

Telkom Kenya Limited
06.2018 - 03.2019

Teacher

Wigla Kindergarten
01.2018 - 05.2018

Education

Certificate Course In Management - Level 4

THE KENYA INSTITUTE OF MANAGEMENT

Secondary School -

LENGINET SECONDARY SCHOOL

High School -

STEPHJOY GIRLS HIGH SCHOOL

Primary School -

KIRAM ACADEMY

Skills

  • Proficient in using Windows and computers
  • Digital marketing
  • Social media marketing
  • Customer relations
  • Ability to work under pressure
  • Team collaboration

References

Alexander Kabiru, Managing Partner, Afrokat Technologies, 0721 512910, chebiegon@bebahost.com

Personal Information

Hobbies: Socializing, Travelling, Swimming, Networking, Watching movies, Reading books

Timeline

Waitress

High point fast foods
01.2025 - Current

Daycare Assistant

Little care
01.2023 - 12.2024

Digital Marketing and Sales customer support

Afrokat Technologies
07.2019 - 10.2020

Sales person

Telkom Kenya Limited
06.2018 - 03.2019

Teacher

Wigla Kindergarten
01.2018 - 05.2018

Certificate Course In Management - Level 4

THE KENYA INSTITUTE OF MANAGEMENT

Secondary School -

LENGINET SECONDARY SCHOOL

High School -

STEPHJOY GIRLS HIGH SCHOOL

Primary School -

KIRAM ACADEMY
JOAN BOWEN