Hiking
Jimmy Opiyo
IT System Manager
Nairobi
Summary
Experienced ICT Expert with over 8+ years of experience in Technology Industry. Excellent reputation for resolving problems and improving customer satisfaction. Reputation for continually achieving on-time and under-budget performance goals. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Advisor Board Member
Drunkenape
Nairobi
07.2020 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Increased productivity by 40% by Introducing new methods, practices and systems to reduce turnaround time.
- Provided leadership coaching to small business owners, enabling each to find daily motivation, solve problems and make effective decisions.
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
- Developed innovative sales and marketing strategies to facilitate business expansion that increased our revenue by 10 %.
- Managed divisional marketing, advertising and new product development that increased revenue by 20 %
Senior Hardware Engineer
compulynx Ltd
Nairobi
07.2019 - Current
- Tested and accurately configured software and maintained high-functioning hardware.
- Increased Productivity by 10% by driving implementation of quality requirements for new product designs and adherence to customer specifications and production requirements.
- Worked with senior executives to develop problem-solving strategies.
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
- Investigated hardware product issues involving materials and software and devised solutions.
- Met regularly with clients to discuss project specifications and milestones and provide updates on progress.
- Participated in internal audits of quality management system.
- Managed of 30+ Customers by meeting regularly with clients to discuss project specifications and milestones and provide updates on progress.
- Authored detailed functional specifications for development of Sensormatic hardware components that reduced products failure rate by 30 %.
- Outlined design requirements, BOMs, functional specifications and reports to document development processes.
- Authored detailed functional specifications for development of Sensormatic hardware components.
- Planned and prioritized field testing engagements of Datacard technology.
Co-Founder
Codeza Tech Academy Initiative
Nairobi
02.2019 - 12.2020
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Developed and updated tracking spreadsheets for process monitoring and reporting that increased efficiency by 20%
- Managed team of 10+ members by developing effective improvement plans that aligns with goals and specifications of organization.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members that increased productivity by 20%
Hardware Technician
Compulynx Ltd
Nairobi
07.2015 - 07.2019
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications, and proper testing methods.
- Designed computer hardware components and peripheral devices.
- Strategically implemented new computer projects and hardware installations to improve workflow for 200+ employees.
- Studied and understood technical manuals, procedural documentation and Sensormatic guides to maximize benefit of Sensormatic technology.
- Translated broad spectrum project requirements to detailed hardware architecture design concepts.
- Assisted computer users with technical issues remotely and at workstations.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Telecommunications Engineer Intern
Icon Telesec Services Ltd
Nairobi
05.2014 - 10.2015
- Installed, maintained and supported voice/data applications that increased overall communication by 50 %.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Analysed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Installed, maintained and supported VoIP applications of over 50+ customers
- Performed telecommunication and networking business evaluations.
- Monitored overall network performance, that were 100% efficient most time.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
Education
Bachelor of Science - Telecommunication And Information Technology
Kenyatta University
Nairobi , Kenya 09.2011 - 12.2014
High School Diploma -
Kijabe Boys High School
Nairobi, Kenya 02.2006 - 11.2009
Skills
Leadership Skills
undefinedCertification
CompT A+ Certification
Accomplishments
- Collaborated with team of 6 in the development of Codeza Tech Academy Initiative in 2019 that teaches youths about the digital future and the gig economy in order to end unemployment in the region.
- 1st Runners Up in the Compulynx Uvumbuzi Innovation challenge by pitching a web based platform that connects homeowners to domestic workers
- Awarded Most Exemplary service by Tyco Sensormatic for exemplary service during covid pandemic.
Interests
Discover-Travel
Fitness
Referees
1. Peter Kimari
Hardware Manager
Compulynx Ltd
Tel +254 722 257166
Email . Peter.kimari@compulynx.com
2. Geofrey Sebasi
Senior Operations Officer
KEMSA Head OFFICE
Tel. +254 724 755426
Email.jeffreysabasi@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Certified Digital Marketer Google for Africa
01-2022
Advisor Board Member
Drunkenape
07.2020 - Current
Senior Hardware Engineer
compulynx Ltd
07.2019 - Current
Co-Founder
Codeza Tech Academy Initiative
02.2019 - 12.2020
Hardware Technician
Compulynx Ltd
07.2015 - 07.2019
CCNA Certification , CISCO ACADEMY
09-2014
Telecommunications Engineer Intern
Icon Telesec Services Ltd
05.2014 - 10.2015
Bachelor of Science - Telecommunication And Information Technology
Kenyatta University
09.2011 - 12.2014
CompT A+ Certification
09-2010
High School Diploma -
Kijabe Boys High School
02.2006 - 11.2009
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