Enthusiastic person willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
16
16
years of professional experience
14
14
years of post-secondary education
1
1
Language
Work History
WARD REVENUE RECEIVER & CUSTOMER CARE
Laikipia County Revenue Board
09.2021 - 11.2024
Coordinating and monitoring of revenue activities in all revenue streams at ward level.
Management of revenue staffs in all revenue streams at ward level.
Implementation of revenue policy guidelines at the ward level.
Ensuring compliance of the county finance act in all revenue streams.
Mapping and suggesting new revenue streams in the ward.
As ward revenue receiver were able to collected the uncollectable revenue and in particular most debts in land rates and revenue in the bus parks.
We were able to map 10 new revenue streams mostly new markets, new parking zones and slaughters.
We were also able to reach out to the people and educate them of the importance of paying tax and therefore we were able to raise the revenue collection by at least 15%.
As team leader we were able to resolve most of the disputes that was there in the revenue streams and in particular single business permit where citizens could not pay for the license feeling that some centers located in the interior used to pay the same as other majors centers hence we were able to incorporate them in finance act at special categories.
At ward level my mandate was to handle all customer concerns and grievances.
Revenue Collector
Laikipia County Revenue Board
11.2019 - 09.2021
Revenue collection from the streams that I was assigned to I.e. Single Business Permit, land rates, infrastructure and many more.
Preparing and submitting daily, weekly and monthly reports.
Ensuring compliance of the county finance act.
Preparing and submitting daily, weekly and monthly report at ward level.
Supervisor and Foreman
01.2009 - 01.2019
Worked at the construction sector.
Part-time Worker
01.2012 - 01.2015
Worked at cybercafé where I was involved in mass production of documents.
Education
Certificate - revenue enhancement skills
Kenya School of Government
04.2022 - 04.2022
certificate - computer application
Romi College
11.2011 - 03.2012
KCSE - undefined
Sabugo Secondary School
01.2005 - 01.2008
KCPE - undefined
Nyandundo Primary School
01.1992 - 01.2003
Skills
Ability to work under minimum supervision
Ability to embrace change
Ability to relate with others
Ability to work in any environment
Ability to adhere to set rules and regulations
Customer service
Accomplishments
Collected uncollectable revenue, particularly debts in land rates and revenue in bus parks
Mapped 10 new revenue streams including new markets, new parking zones, and slaughterhouses
Educated the public on the importance of paying tax, raising revenue collection by at least 15%
Resolved disputes in revenue streams, particularly for the Single Business Permit