Jesca Kimosop

TASKS

National Health Insurance Fund(NHIF) DEPARTMENT.

Facilitating Enrollment: Assisting patients with self-registration.

Facilitating Enrollment: Assisting patients with self-registration

Data Entry: Helping capture patient and dependent details into the NHIF now SHA system to ensure full family coverage

Documentation: Assisting in the compilation of medical records and discharge summaries required for claim submission to the NHIF now SHA Claims Management Office.

RECEPTION DEPARTMENT

Greeting & Welcoming: Serving as the first point of contact by welcoming patients, pharmaceutical representatives, and visitors with a professional demeanor.

Answering Inquiries: Responding to general questions about hospital services, department locations, and visiting hours.

Records Management: Retrieving, updating, and filing Electronic Health Records (EHR) while maintaining strict patient confidentiality (HIPAA compliance).

Mail & Correspondence: Sorting incoming mail, processing faxes, and preparing specimen labels or memos for the following day.

Area Maintenance: Ensuring the reception and waiting areas remain tidy, professional, and well-organized.

FINANCE DEPARTMENT

Payroll Assistance: Helping prepare payment schedules for casual laborers and maintaining payroll records.

Filing and Documentation:Organizing and filing invoices from various companies and insurance providers to maintain a clean audit trail.

Financial Statements: Helping prepare and analyze financial statements, such as the balance sheet and cash flow statements, to assess the hospital's liquidity.

Customer Interaction: Handling general telephone inquiries regarding claim payment procedures or billing disputes at the customer care desk.

Billing and Claims: Processing and verifying National Hospital Insurance Fund (NHIF) or other insurance claims to ensure all required documentation is attached before submission.

ACHIEVEMENTS

• Data Accuracy Improvement: Implemented meticulous data entry and verification processes, significantly reducing data errors and enhancing the accuracy of patient records.
• Efficient Record Management: Streamlined record-keeping procedures, resulting in quicker access to patient information, ultimately improving patient care and reducing administrative bottlenecks
• Regulatory Compliance: Ensured that the hospital's data management practices complied with healthcare regulations, minimizing the risk of compliance issues or fines.
• Data Security Enhancement: Implemented enhanced data security protocols, safeguarding sensitive patient information against unauthorized access, breaches, or data loss.
• Timely Reporting: Generated and delivered timely and accurate reports to support hospital management in making informed decisions and evaluating the facility's performance.