Jeniffer Birir
Business Systems Analyst
Summary
Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 25-year career.
Overview
29
29
years of professional experience
5
5
years of post-secondary education
Work History
Business Systems Analyst
National Social Security Fund
Nairobi
01.2012 - Current
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Helped deploy system enhancements to improve field operations.
- Enhanced interfaces to promote better functionality for users.
- Trained business personnel in use of systems.
- Assessed business requirements to create focused solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
Analyst Programmer
National Social Security Fund
Nairobi
01.2006 - 01.2011
- Directed software design and development to meet client needs for functionality and performance.
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Wrote highly maintainable, solid code for software system.
- Analyzed and designed relational databases using Oracle.
- Implemented scripts to enhance user experience.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
Assistant System Analyst
National Social Security Fund
Nairobi
12.1993 - 12.2005
- Prepared flow charts, models and procedures and conducted feasibility studies to design possible system solutions.
- Defined system scope through research and fact-finding to develop or modify moderately complex information systems.
- Assisted in development of training sessions and demos for end-users.
- Analyzed and proposed revisions to existing system logic difficulties and documentation.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Regional Operations Coordinator
Dacma Express Services
Nairobi
11.1992 - 11.1993
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Trained team members on new hotel services and products to support promotional efforts.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
Bachelor of Science - Mathematics And Computer Science
The University of Nairobi
Nairobi Kenya 09.1987 - 10.1990
High School Diploma -
Moi Girls High School
Eldoret, Kenya 01.1985 - 11.1986
Skills
Data migration
Personnel training
Solution testing and implementation
Requirements gathering
Interpersonal Communication
Excellent Communication
Teamwork and Collaboration
Attention to Detail
Accomplishments
- Collaborated with team of 30 in the development of Core Business System.
- Supervised team of 15 staff members.
Affiliations
- ISACA Professional Association
- Computer Society of Kenya
- Project Management Institute
Timeline
Business Systems Analyst
National Social Security Fund
01.2012 - Current
Analyst Programmer
National Social Security Fund
01.2006 - 01.2011
Assistant System Analyst
National Social Security Fund
12.1993 - 12.2005
Regional Operations Coordinator
Dacma Express Services
11.1992 - 11.1993
Bachelor of Science - Mathematics And Computer Science
The University of Nairobi
09.1987 - 10.1990
High School Diploma -
Moi Girls High School
01.1985 - 11.1986