Social interactions
Jemima Eken
Nairobi,30
Summary
An enthusiastic, dedicated and versatile lady with an excellent attitude to work. Eager to learn, easy going by nature and able to get along with clients, colleagues and senior management. I always approach work positively, with a high level of self motivation that requires minimum supervision. I am quick to learn in new fields of work and new environments and currently looking for suitable job opportunities.
Overview
1
1
year of professional experience
15
15
years of post-secondary education
Work History
Receptionist
Blue Bubbles Restaurant
03.2018 - 09.2018
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed bookings, communicated with customers and updated client records.
Waitress
Blue Bubbles Restaurant
05.2017 - 12.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Baker
PrideInn Hotel
01.2017 - 04.2017
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Education
Craft Course - Food And Beverage Production And Sales
Mombasa Technical Training Institute
01.2014 - 02.2016
Secondary School Level -
New Bujwang’a Secondary
01.2006 - 11.2010
Primary School Level -
Namasali Primary School
01.1998 - 11.2005
Skills
Customer and client relations
Verbal and written communication
Time management
Scheduling
Administrative support
Telephone skills
Order accuracy
Dining area maintenance
Guest seating arrangements
Food and beverage pairings
Food preparation and safety
Food station setup
Menu presentation
Interests
Networking
References
1. Mr. Josiah Obai
Program Officer,
Twaweza East Africa
jwandera@twaweza.org
+254-704273384
2. Mr. Cecil Oduor
Administrative Assistant,
Busia County
+254-707649045
Timeline
Receptionist
Blue Bubbles Restaurant
03.2018 - 09.2018
Waitress
Blue Bubbles Restaurant
05.2017 - 12.2017
Baker
PrideInn Hotel
01.2017 - 04.2017
Craft Course - Food And Beverage Production And Sales
Mombasa Technical Training Institute
01.2014 - 02.2016
Secondary School Level -
New Bujwang’a Secondary
01.2006 - 11.2010
Primary School Level -
Namasali Primary School
01.1998 - 11.2005