Over 20 Years of experience in the IT Services Industry associated with world renowned Brands such as HP, DELL, IBM, Acer, Lenovo, NetApp, EMC, Apple, Honeywell. For the last eight years I am working as customer support engineer in Ensure Kenya. Ensure is a subsidiary of Redington group. Redington is a World leader in IT Distribution and Services, based in SINGAPORE having 40 branches worldwide with over 300 professionals.