Summary
Work History
Education
Skills
Professional Development
References
Languages
Affiliations
References
Timeline
Generic

Jasmine Kamau

Summary

Bilingual and results-driven Operations Assistant with a strong German language foundation (B2 level) and a knack for effective leadership. Proven success in managing operations, planning events, client support, and detailed reporting.

Known for my detail-oriented and organized approach, I seamlessly blend administrative proficiency with linguistic skills. As a proactive leader engaged in language exchange programs, I foster cross-cultural understanding. Eager to bring my dynamic skills, superior work ethic, and multitasking abilities to a role valuing versatility, leadership, and meticulous attention to detail.

Work History

OPERATIONS ASSISTANT

Baraka Farm Ltd
03.2023
  • A Dedicated Operations Assistant with a solid background in supporting the efficient functioning of business operations
  • Proficient in efficiently in handling deliveries, client requests as well as any emerging issues
  • Demonstrates strong organizational skills by successfully coordinating Day to day operations
  • Leveraging a blend of administrative expertise and hands-on operational and leadership skills, I bring a personal commitment to contributing to the success of modern-day organizations
  • Known for adaptability, attention to detail, and a collaborative approach, I am committed to ensuring smooth day-to-day operations
  • Exhibits excellent communication skills while actively liaising with clients to optimize overall on all operations
  • SELECTED RESPONSIBILITIES: Assisting in quality control processes especially for outgoing client deliveries
  • Escalate any quality gap noted and participate in getting a solution
  • Address client queries and concerns, providing excellent customer service
  • Maintain detailed records of purchases, ensuring accuracy and compliance with budgetary constraints
  • Document all transactions, deliveries, and client interactions accurately for record-keeping purposes
  • Gather client feedback and communicate insights for continuous improvement.

Education

St Francis Girls High School- Mang’u

Skills

  • Time Management
  • Customer service
  • Problem Solving
  • Operations Management
  • Leadership skills
  • German Language proficiency
  • Detail oriented
  • Self-Driven
  • Organizational Skills
  • Meeting Planning
  • Operational Reporting
  • Performance Tracking
  • Customer Support
  • Project Coordination
  • Meeting Facilitation
  • Efficiency Improvement
  • Performance Monitoring

Professional Development

  • German Language Studies (B2 Level) - Goethe Institut, [Nairobi]- Ongoing
  • Call Centre Customer Service - CVS Health - Ongoing
  • Project management - Google - Ongoing

References

  • Mr Bernard Chege, General Manager, Baraka Farm, 0722960491
  • Mrs. Elsie Njagi, High School Class Teacher and Deputy Principal, St Francis Girls High Sch Mangu, 0720788106
  • Ms Joyce Nyambura Ngigi, Family Member, 0722944870

Languages

Swahili
First Language
English
Proficient (C2)
C2
German
Proficient (C2)
C2

Affiliations

  • Actively participated as a girl guide
  • voted as school president
  • An active member of St John's John Ambulance Services

References

References available upon request.

Timeline

OPERATIONS ASSISTANT

Baraka Farm Ltd
03.2023

St Francis Girls High School- Mang’u
Jasmine Kamau