JASLEEN GILL

• Pursuing Higher Education doing Bachelor of Arts in International Relations with a Minor in Criminal Justice and Concentration in Peace and Conflict Studies

• In charge of stock of fuel and lubricants for the stations
• Administrator of the company website – handling dips, fuel stock, ullage and variance
• Dealing with customers and official statements
• Handling of the staff members and their payroll
• Cash and banking management
• Offloading of fuel and quality checking
• M-pesa management
• Training of new recruits
• Dealing with shell officials and sales
• In charge of office administration duties

Key Responsibilities

Strategy Management:

• Work closely and collaborate with various trade officers, embassies and government bodies to maximize business opportunities.
• Support the strategic planning in line with company objectives and priorities and while collaborating with other departments to work on overall business strategy.

Project Coordination:

• Make decisions on export and import projects (sourcing and costing) and advise on matters of tariffs, markets and foreign regulations.

Event Organization:

• Manage trade fair activities (local and international) and follow up after with potential clients. Organized exhibitions and liaise with organizers at leading exhibitions internationally such as Food Africa 2019 at Cairo, Egypt; Yummex 2019 in Dubai; Gulfood 2020 in Dubai; and ISM at Cologne, Germany.

Communication Strategy:

• Initiate communication and negotiations with potential trade partners.

Market Research:

• Work with a team to provide professional market research and service reviews to facilitate informed management decisions. Conduct market research to assess viability of products in the market for potential business development.

Planning & Organization:

• Work in liaison with the managers to ensure staffing plans are done and review frequently, to ensure the business is adequately staffed.

Operations:

• Manage administrative staff to ensure proper flow of duties while keeping track of set objectives and milestones.

General Administration:

• Maintain workflow by studying methods, implementing and developing procedures. Handle administrative details, record keeping systems, office layout and office personnel requirements. Mange executive administration and work closely with top management to ensure good and timely workflow.

Correspondence:

• Prepare business correspondence using word processing and spreadsheets. Update and follow up on delegated tasks to ensure progress to meet work deadlines.

Performance Management:

• Maintain procedures manual to ensure consistent performance of routines and contribute to team effort by accomplishing related results.

Key Accomplishments

• Have successfully fostered an environment in which staff enjoyed high levels of service while gaining efficient knowledge on service and delivery to improve my personal skills.
• Successfully manage customer relations on an ongoing basis to maximize customer retention. I liaise with customers and management to better understand customer needs and recommended appropriate solutions.
• Have extensive knowledge on Initiating communication and negotiations with potential trade partners and advise on matters of tariffs, markets and foreign regulations. Can also conduct market and background research on high leads for new business.
• Can successfully liaise on smooth flow of importation and exportation from Kenya and work hand in hand with shipping lines to get freight costs in timely manner. Able to do costing for top management review efficiently and follow up with importation documents and permits where needed.

Key Responsibilities

Administration:

• Assisted with administration support work and maintaining of office records, forwarding incoming mails for action and ensuring all correspondence was acted on accordingly.

Event Planning:

• Assisted in planning and executing events and efficiently ensured all was according to plans.

Work Coordination:

• Worked closely with top management to organize day to day activities such as organize paperwork, arrange meetings, conduct research and prepare reports.

CSR Projects:

• Actively participated in and coordinated Corporate Social Responsibility projects as per company guidelines and procedures.

Staff Supervision:

• Liaised with the administration team and ensured that their duties were carried out as per the company’s standards.

Client Relationship Building:

• Maintained relations with current clients to ensure that they were satisfied with the company’s products and services.

Planning & Organization:

• Sorted and organized materials such as physical files, tracking spreadsheets and reports for easy reference and retrieval and to ensure steady flow of production activities.

Liaising:

• Can efficiently liaise with potential clients and customer to receive quotes and compare with other suppliers for costing purposes. Able to negotiate to minimize cost and meet company’s budgetary needs. Also, able to procure and source material in timely manner to ensure adequate stock. Can also advise on supplier quality after doing research and development and compare to other suppliers.
• ·Ability to share intense knowledge on FSCC and ISO standards and also initiate hazard flow systems with team and create flow charts.

• Requirement in High School curriculum