Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JARED ODHIAMBO Omedi

Nairobi, Nairobi Province

Summary

Dynamic Claims Officer with extensive experience at Kenya Airways Limited, adept at claims analysis and negotiation. Successfully expedited claim resolutions while fostering positive client relationships. Proven ability to minimize fraud through thorough investigations and compliance with insurance regulations, ensuring high standards of professionalism and accuracy in all interactions.

Overview

27
27
years of professional experience

Work History

Claims Officer

KENYA AIRWAYS LIMITED
10.1993 - 10.2020
  • Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
  • Negotiated fair settlements with policyholders while maintaining positive relationships between the company and clients involved in disputes.
  • Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
  • Maintained compliance with regulatory requirements by staying current on industry changes and updating policies accordingly.
  • Utilized data analysis tools to identify trends in claims data, informing process improvements for greater efficiency.
  • Conducted audits of closed claims to ensure accuracy, consistency, and adherence to company standards.
  • Continually updated knowledge on industry-specific regulations, ensuring compliance and maintaining a high standard of professionalism in interactions with clients.
  • Followed up with customers on unresolved issues.

Education

Ph.D. -

CALIFORNIA MIRAMAR UNIVERSITY
Nairobi, Nairobi Province
05-2027

MASTOR OF COMMERCE - International Business Management

INDIRA GHANDHI NATIONAL OPEN UNIVERSITY
INDIA
08-2012

DIPLOMA IN INSURANCE MANAGEMENT -

WEST AFRICAN INSURANCE INSTITUTE
GAMBIA
01-1992

DIPLOMA IN INSURANCE -

CHARTERED INSURANCE INSTITUTE OF LONDON
LONDON
01-1990

Bachelor of Commerce -

UNIVERSITY OF NAIROBI
Nairobi, Nairobi Province
10-1986

High School Diploma -

NAIROBI SCHOOL
Nairobi, Nairobi Province
01-1981

Skills

  • Claims analysis
  • Investigation techniques
  • Policy interpretation
  • Insurance regulations

Accomplishments

  • Collaborated with team of five members in the development of claims procedure manual.
  • Documented and resolved aviation claims which led to savings of USD 10 MILLION.
  • Supervised team of 10 staff members.

Timeline

Claims Officer

KENYA AIRWAYS LIMITED
10.1993 - 10.2020

Ph.D. -

CALIFORNIA MIRAMAR UNIVERSITY

MASTOR OF COMMERCE - International Business Management

INDIRA GHANDHI NATIONAL OPEN UNIVERSITY

DIPLOMA IN INSURANCE MANAGEMENT -

WEST AFRICAN INSURANCE INSTITUTE

DIPLOMA IN INSURANCE -

CHARTERED INSURANCE INSTITUTE OF LONDON

Bachelor of Commerce -

UNIVERSITY OF NAIROBI

High School Diploma -

NAIROBI SCHOOL

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JARED ODHIAMBO Omedi