JARED ODHIAMBO Omedi
Nairobi, Nairobi Province
Summary
Dynamic Claims Officer with extensive experience at Kenya Airways Limited, adept at claims analysis and negotiation. Successfully expedited claim resolutions while fostering positive client relationships. Proven ability to minimize fraud through thorough investigations and compliance with insurance regulations, ensuring high standards of professionalism and accuracy in all interactions.
Overview
27
27
years of professional experience
Work History
Claims Officer
KENYA AIRWAYS LIMITED
Nairobi, Nairobi Province
10.1993 - 10.2020
- Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
- Negotiated fair settlements with policyholders while maintaining positive relationships between the company and clients involved in disputes.
- Minimized fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies.
- Maintained compliance with regulatory requirements by staying current on industry changes and updating policies accordingly.
- Utilized data analysis tools to identify trends in claims data, informing process improvements for greater efficiency.
- Conducted audits of closed claims to ensure accuracy, consistency, and adherence to company standards.
- Continually updated knowledge on industry-specific regulations, ensuring compliance and maintaining a high standard of professionalism in interactions with clients.
- Followed up with customers on unresolved issues.
Education
Ph.D. -
CALIFORNIA MIRAMAR UNIVERSITY
Nairobi, Nairobi Province05-2027
MASTOR OF COMMERCE - International Business Management
INDIRA GHANDHI NATIONAL OPEN UNIVERSITY
INDIA08-2012
DIPLOMA IN INSURANCE MANAGEMENT -
WEST AFRICAN INSURANCE INSTITUTE
GAMBIA01-1992
DIPLOMA IN INSURANCE -
CHARTERED INSURANCE INSTITUTE OF LONDON
LONDON01-1990
Bachelor of Commerce -
UNIVERSITY OF NAIROBI
Nairobi, Nairobi Province10-1986
High School Diploma -
NAIROBI SCHOOL
Nairobi, Nairobi Province01-1981
Skills
- Claims analysis
- Investigation techniques
- Policy interpretation
- Insurance regulations
Accomplishments
- Collaborated with team of five members in the development of claims procedure manual.
- Documented and resolved aviation claims which led to savings of USD 10 MILLION.
- Supervised team of 10 staff members.
Timeline
Claims Officer
KENYA AIRWAYS LIMITED
10.1993 - 10.2020
Ph.D. -
CALIFORNIA MIRAMAR UNIVERSITY
MASTOR OF COMMERCE - International Business Management
INDIRA GHANDHI NATIONAL OPEN UNIVERSITY
DIPLOMA IN INSURANCE MANAGEMENT -
WEST AFRICAN INSURANCE INSTITUTE
DIPLOMA IN INSURANCE -
CHARTERED INSURANCE INSTITUTE OF LONDON
Bachelor of Commerce -
UNIVERSITY OF NAIROBI
High School Diploma -
NAIROBI SCHOOL