Jared Maibu
Muranga
Summary
Adept Technician with a proven track record at Mighty Solution, where I enhanced customer satisfaction through expert troubleshooting and efficient repair services. Skilled in both technical diagnostics and fostering positive customer interactions, I excel in high-pressure environments, ensuring quality control and safety. My adaptability and keen attention to detail have significantly minimized technical disruptions.
Overview
7
7
years of professional experience
Work History
Technician
Mighty Solution
Nairobi
05.2017 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Education
Certificate - Electrical Installation And Repair
Kiranga Youth Politechnic
Muranga Central Province 01.2016
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Work Planning and Prioritization
- Customer interaction
- System Troubleshooting
- Repair services
Timeline
Technician
Mighty Solution
05.2017 - Current
Certificate - Electrical Installation And Repair
Kiranga Youth Politechnic