Overview
Work History
Education
Skills
Future Objectives
Personal Information
References
Timeline
Generic

Japnaam Kaur Thethy

Nairobi

Overview

6
6
years of professional experience

Work History

Management Assistant

karm Trading limited
01.2018 - 12.2019
  • Solely responsible for administration and management of the company
  • Working hand in hand with management to establish management information needs to facilitate smooth working environment
  • Preparation of invoicing, payments for Kra nssf, nhif, stock take, bank related issues, renewal of government certificates, handling petty cash reports and hiring and recruitment of the staff.

Operations Coordinator

Mitsumi Distribution Limited
08.2019 - 03.2022
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
  • Ensured compliance with industry regulations, keeping accurate records and managing audits as required.

Service Coordinator

Icon Kenya Insurance Agencies Limited
03.2022 - Current


  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of client satisfaction.
  • Boosted overall team performance by delivering ongoing training sessions on best practices in customer service and technical skills.
  • Introduced innovative solutions to address common challenges under pressure.
  • Proficient in managing insurance policies from inception to renewal, including processing applications, endorsements, and cancellations with a keen eye for detail and accuracy.
  • Experienced in assisting clients with filing insurance claims, collaborating with insurance carriers, and ensuring timely and fair resolution of claims to enhance client satisfaction and retention.
  • Collaborative team player with a track record of working effectively with colleagues, agents, and cross-functional teams to streamline processes, improve service delivery, and achieve organizational goals.Ensuring tasks given are done in an efficient and organised manner too.
  • part of ongoing tenders as well for certains schemes.

Education

Form 3 -

Arya girls secondary school

Baby class - Class 3 - undefined

Guru Nanak primary

Class 4-K.C.P.E. - undefined

High ridge primary school

undefined

North pole college ICDL

Form 3 - undefined

Arya girls secondary school

Baby class - Class 3 - undefined

Guru Nanak primary

Class 4-K.C.P.E. - undefined

High ridge primary school

undefined

North pole college ICDL

Skills

I consider myself to be reliable, trustworthy, polite, and social I learn new skills gaining experience and qualifications through my hard work

Future Objectives

To become a self-independent lady and further my scope in all dimensions pertaining to my career

Personal Information

  • Date of Birth: 03/06/01
  • Marital Status: Single

References

Mr. Amarjit Thethy  - 0746511407

Mr. Dharmesh Bulsara - 0721592593


Timeline

Service Coordinator

Icon Kenya Insurance Agencies Limited
03.2022 - Current

Operations Coordinator

Mitsumi Distribution Limited
08.2019 - 03.2022

Management Assistant

karm Trading limited
01.2018 - 12.2019

Form 3 -

Arya girls secondary school

Baby class - Class 3 - undefined

Guru Nanak primary

Class 4-K.C.P.E. - undefined

High ridge primary school

undefined

North pole college ICDL

Form 3 - undefined

Arya girls secondary school

Baby class - Class 3 - undefined

Guru Nanak primary

Class 4-K.C.P.E. - undefined

High ridge primary school

undefined

North pole college ICDL

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Japnaam Kaur Thethy