Jansen Wachira
Karatina, 31
Summary
Detail-oriented data analyst with strong background in customer service and cash handling. Enhanced operational efficiency through effective employee training and accurate reporting. Skilled in Microsoft Excel and problem-solving, fostering positive client and team relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Kibirigwi Farmers Coop Society
Kibirigwi, Kenya
01.2026 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and mobile payments accurately and securely.
- Processed customer transactions efficiently using point-of-sale systems.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and organized checkout areas for optimal customer experience.
- Maintained work area and kept cash drawer organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Balanced daily transactions on a computerized point-of-sale system.
- Restocked shelves and monitored product levels to maintain inventory accuracy and availability.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members on cash register operation and customer service to support team efficiency.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints swiftly to enhance satisfaction and foster loyalty.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Established and nurtured strong working relationships with team members.
- Established and nurtured strong working relationships with team members.
Data Entry Clerk
Kibirigwi Farmers Coop Society
Kibirigwi, Kenya
01.2023 - 12.2024
- Entered and verified farmers' data of coffee produce using Microsoft Excel and Access.
- Ensured data records were accurate and confidential by implementing strict data management practices.
- Maintained accurate records of member transactions and account balances, supporting effective financial oversight and accountability.
- Collaborated with team members to ensure timely data entry completion.
- Processed membership applications and verified submitted information efficiently.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Entered data into management software for inventory tracking and reporting.
- Conducted thorough reviews of documents to ensure accuracy and adherence to company policies.
- Created detailed monthly financial reports and invoices for management and clients, improving clarity and accuracy.
- Developed spreadsheets for systematic tracking of data entries, facilitating easy access and organization.
- Maintained confidentiality of sensitive information entered into the system.
- Detected and rectified data entry errors to eliminate duplication and improve overall data accuracy.
- Digitized and organized documents by scanning them into designated databases for efficient storage and retrieval.
- Conducted interviews and surveys with farmers and stakeholders.
- Analyzed and interpreted data using SPSS and R.
- Provided support to staff by training on data entry protocols and software use.
Enumerator : NAVCDP
Kirinyaga Agriprenuer
01.2021 - 01.2023
- Collected and mapped farmer data using GPS devices and mobile applications to support agricultural planning.
- Conducted interviews with farmers to gather insights on crop production methods.
- Collected data on agricultural practices from various farms in the region.
- Recorded responses accurately using data collection tools and software.
Editor
Maasai Mara Unv. Wildlife & Env Club
Narok, Kenya
01.2021 - 12.2022
- Edited and proofread articles, newsletters, and brochures, enhancing quality and engagement of club publications.
- Enhanced clarity and conciseness of articles on wildlife and environmental topics.
- Collaborated with graphic, photo, and video teams to produce engaging content.
- Managed social media content to increase visibility and engagement for environmental awareness initiatives.
- Designed graphics and videos for club website and social media platforms.
- Organized and participated in events to raise awareness and support for wildlife and environmental conservation.
Education
Bachelor of Science - Economics and Statistics
Maasai Mara University
Kenya12-2023
KCSE -
Maryland Secondary School
Subukia, Kenya12-2018
Some College (No Degree) - Statistics
Maasai Mara Unviversity
Narok KenyaSkills
- Customer checkout process
- Cash register operation
- Payment processing
- Transaction verification
- Sales transaction oversight
- Sales data entry
- Stock replenishment
- POS system operation
- Record maintenance
- Sales reporting
- Spreadsheet management
- Customer engagement
- Customer issue resolution
- Task prioritization
- New employee orientation
Certification
- Agronomy Workshop - Coffee Extension Officer TOT
- National Agricultural Value Chain Development Project (NAVCDP)
- Statistic Certificate
- Wildlife Certificate
References
- George Kamondo, Sec/Manager Kibirigwi F.C.S, 0725766641, farmerskibirigwi@yahoo.com
- Job Oganda, C.O.D. Maasai Mara Unv, 0721101472, job@mmarau.ac.ke
- Andrew Karinga, Supervisor NAVCPD, 0713383513
Contact
mobile: 0712941901
jansenwachira@gmail.com
Timeline
Cashier
Kibirigwi Farmers Coop Society
01.2026 - Current
Data Entry Clerk
Kibirigwi Farmers Coop Society
01.2023 - 12.2024
Editor
Maasai Mara Unv. Wildlife & Env Club
01.2021 - 12.2022
Enumerator : NAVCDP
Kirinyaga Agriprenuer
01.2021 - 01.2023
Bachelor of Science - Economics and Statistics
Maasai Mara University
KCSE -
Maryland Secondary School
Some College (No Degree) - Statistics
Maasai Mara Unviversity