JANICE WACHERA NDUNG'U
Claim analyst
Nairobi,Kenya
Summary
Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements. Also a resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities.
Overview
1
1
years of professional experience
Work History
Intern
Old Mutual General insurance company
Nairobi, Nairobi
05.2024 - Current
- Efficiently registered new claims issued by providers, ensuring accurate and timely data entry into the system
- Registered offsmart claims that were not initially captured in the system, improving the accuracy of claims processing
- Handled the reopening of rejected claims, addressing issues and facilitating the resolution process
- Reprocessed cancelled claims, ensuring that all necessary adjustments and verifications were completed to correct and finalize the claims
- Conducted detailed analysis of claims data to identify trends, anomalies, and areas for process improvement
Attachment
Governor's Delivery Unit
Nyeri
02.2023 - 05.2023
- Actively participated in data collection, analysis, and interpretation to inform pricing and underwriting decisions
- Conducted comprehensive statistical analysis on various datasets using R to identify trends, patterns, and insights
- Utilized R for data manipulation, cleaning, and preparation, ensuring data quality and integrity
- Implemented machine learning algorithms in R for predictive modeling and forecasting purposes
- Collaborated with cross-functional teams to develop strategies based on data-driven insights
- Communicated findings and recommendations to non-technical stakeholders through reports and presentations
Education
Bachelor of Science - Actuarial Science
Dedan Kimathi University of Technology
Kenya 11.2020 - 04.2024
Skills
Analysis
undefinedLanguages
English
Fluent
Swahili
Fluent
Software
R- programming language
Interests
Cooking
Hiking
Singing
Travelling
Baking
Crochet
References
Titus Kogi
Email: Tkogi@oldmutual.co.ke
Manager, Quality Assurance
Old mutual Insurance company
TEL: 0710818230
Dr. Anthony Ngunyi
Email: Anthony.ngunyi@dkut.ac.ke
Dean Actuarial science department,
Dedan Kimathi University of Technology
TEL:0721642862
Timeline
Intern
Old Mutual General insurance company
05.2024 - Current
Attachment
Governor's Delivery Unit
02.2023 - 05.2023
Bachelor of Science - Actuarial Science
Dedan Kimathi University of Technology
11.2020 - 04.2024
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