JANET NYAMOKAMI MOMANYI
Administrator
Nairobi
Summary
Versatile Administration officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, having demonstrated over 10 years of Administration experience.
Competent Administration officer with superior organizational, communication and problem-solving abilities, knowledgeable about managing files and schedules and eager to help any organization improve operations.
Self-motivated Administration officer brings proven leadership, organizational and customer relations skills, Independently solves problems and keeps teams on task to handle diverse business requirements with a proven history of retaining clients and talented staff.
Talented Administrator highly successful at motivating teams and streamlining operations, an analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.
Experienced individual providing high-quality administrative support to various departments, highly organized and detail-oriented with great multitasking and task prioritization skills.
Results-driven candidate with successful track record of providing administrative support in busy office environments, adept at handling multiple projects and prioritizing tasks.
Talented Administration officer with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.
Talented Administration officer, goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administration Officer
Transparency International Kenya
08.2020 - Current
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Targeted over 50 new customers daily to grow geographic reach and increase revenue.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Aided colleagues, managers, and customers through regular communication and assistance
- Managed team petty cash, purchase orders and account transactions
- Created, prepared, and delivered reports to various departments
- Processed purchase orders, service contracts and financial reports
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Prepared agendas and took notes at meetings to archive proceedings
- Drafted and distributed invoices for outstanding payments
- Managed daily payment processing and drafted related financial documents
- Delivered performance reviews, recommending additional training or advancements
- Managed company schedule to coordinate calendar and arrange travel
Front Office Administrative Assistant
Transparency International Kenya
03.2018 - 07.2020
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed Transparency International Kenya reception effectively that created good office ambience .
- Received and responded to all inquiries made by professionally providing directions to walk in customers or referring inquiries to appropriate persons
- Handled all incoming and outgoing mail functions including recording all incoming mail and preparing outgoing mail.
- Maintained proper conference room/boardroom bookings for meetings and ensured meeting requirements were met.
- Prepared and processed payment memos for administration services offered by ensuring bills, invoices, receipts, statements, delivery notes and other financial requirements were in order.
- Performed basic bookkeeping, and other clerical duties such as photocopying, scanning and drafting correspondence effectively.
- Maintained office security by following safety procedures and controlling access via reception door access system.
- Prepared and availed relevant administration reports which included office supply usage, calls received and concerns noted, security reports and any other administration reports that was required from time to time.
- Managed official Transparency International Email Address.
- Ensured that office repairs and maintenance were carried out promptly and cost effectively.
- Provided support with organization transport function.
- Maintained supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies.
- Controlled Stationary by ensuring sufficient inventory within office, ordering and ensuring efficient use of stationary by staff.
- Contributed to team effort by accomplishing related results from time to time.
Finance Administrator
Kanunga Solfin Enterprises
01.2014 - 02.2018
- Completed clerical and data entry tasks to optimize financial procedures.
- Prepared bi-weekly payroll for 20 employees and maintained all associated files.
- Managed expense tracking and personnel vouchers.
- Reconciled accounts and investigated variances.
- Updated daily transaction records to assist with payroll and billing administration.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Produced reports outlining latest financial information such as expenses, income and outstanding balances.
- Analyzed budgets, forecasts and current trends to support overall financial operations.
- Monitored and compiled data and reports to present to leadership.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Supported financial director with special projects and additional job duties.
- Utilized financial software to prepare consolidated financial statements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Analyzed business processes to identify cost savings and operational efficiencies.
Administration Intern
Rapids Camp Sagana Limited
09.2013 - 12.2013
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Generated reports to suggest corrective actions and process improvements.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained personnel records and updated internal databases to support document management.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Targeted new customers to grow geographic reach and increase revenue.
- Created organized filing system to manage department documents.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Managed company schedule to coordinate calendar and arrange travel.
- Coordinated with human resources department to handle payroll and personnel databases.
- Completed bi-weekly payroll for 10 employees.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Created reports, presentations and other materials for executive staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Negotiated and executed contracts on behalf of department.
Education
Bachelor of Commerce - Marketing
Jomo Kenyatta University of Agriculture And Technology
Nairobi11.2017
High School Diploma -
Ahero Girls High School
Kisumu11.2007
Skills
- Executive Support and Planning
- Office Administration
- Procurement Competencies
- Front Office Management
- Analytical and Problem-Solving Skills
- Communication and Interpersonal skills
- ICT Competencies
- Corporate Communications
- File Maintenance
- Customer Relations
- Travel coordination
- Customer Service Process Improvement
- Database Administration
- Meeting Support
- Digital Databases
- Document Control
- Business Correspondence
- Employee Timesheet Processing
- Account Reconciliation
- Inquiry Requests
- Equipment Orientations
Accomplishments
- Supervised a team of over 20 staff members.
- Achieved great success for introducing an Administration policy within my organization to guide internal office operations
- Achieved an extra mile award through effectively helping staff with various tasks over and above my normal working hours.
Certification
Certificate of Completion, Office Management and Administration Skills – Peve Comms Limited
Certificate of Completion, Workforce Collaboration and Development - YALI Networks
Certificate of Completion, Strategies of Personal Growth - YALI Networks
Certificate of Completion, Servant Leadership the deciding difference - YALI Networks
Certificate of Completion, Responsible Leadership on Transparency and Good Governance -YALI Networks Certificate of Completion, Effective Communications for Healthy Outcomes - YALI Networks
Certificate of Completion, Change Management Training- Center for Strategy and Management
Certificate of Completion, Project Management- Brand Metrics Africa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration Officer
Transparency International Kenya
08.2020 - Current
Front Office Administrative Assistant
Transparency International Kenya
03.2018 - 07.2020
Finance Administrator
Kanunga Solfin Enterprises
01.2014 - 02.2018
Administration Intern
Rapids Camp Sagana Limited
09.2013 - 12.2013
Bachelor of Commerce - Marketing
Jomo Kenyatta University of Agriculture And Technology
High School Diploma -
Ahero Girls High School
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