Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Refferres
Timeline
Hi, I’m

Janet Mwanyotta

Summary

Dynamic professional with extensive experience in customer service at Fastrack Leisure Entertainment. Proven work ethic and integrity, adept at fostering positive relationships and ensuring customer satisfaction. Skilled in cash handling and operations, demonstrating patience and empathy in fast-paced environments. Committed to promoting responsible practices and enhancing team efficiency.

Overview

16
years of professional experience

Work History

Fastrack Leisuire Entertainment

Cashier
03.2013 - 04.2025

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Fastrack Leisure Entertainment

Procuremet
01.2018 - 03.2019

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Fastrack Leisure Entertainment

Casino Inspector
03.2013 - 01.2019

Job overview

  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Evanes Casino

Casino Dealer
12.2012 - 02.2013

Job overview

  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Increased table game efficiency with effective chip handling and accurate card dealing techniques.
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.

Millionaireas Casino

Casino Chipper
01.2011 - 12.2011

Job overview

Assisting the dealer to complete the table games

Organizing the table chips

Sembesembe Freight Services

Cashier
01.2010 - 12.2010

M.S Shariff Company Advocates

Court Clerk
03.2009 - 12.2009

Education

Mombasa Polytechnic

No Degree from Information Technology
01-2006

Patana Institute College

from Computer Packages
03-2005

Murray Girls High School
Taita

from High School
11-2004

Mengo Primary School
Taita

from Primary
10-2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English

Hobbies

1.Cooking

2.Hiking

3.Travelling


Refferres

1.Samuel Obudho

KNEC

Phone  0728610318


2.Wilson Mwaimbe

Phone 0728291000



3.Anderson Kalama

HR Fastrak

Phone 0718686307


Timeline

Procuremet

Fastrack Leisure Entertainment
01.2018 - 03.2019

Cashier

Fastrack Leisuire Entertainment
03.2013 - 04.2025

Casino Inspector

Fastrack Leisure Entertainment
03.2013 - 01.2019

Casino Dealer

Evanes Casino
12.2012 - 02.2013

Casino Chipper

Millionaireas Casino
01.2011 - 12.2011

Cashier

Sembesembe Freight Services
01.2010 - 12.2010

Court Clerk

M.S Shariff Company Advocates
03.2009 - 12.2009

Mombasa Polytechnic

No Degree from Information Technology

Patana Institute College

from Computer Packages

Murray Girls High School

from High School

Mengo Primary School

from Primary
Janet Mwanyotta