JANET MACHARIA

• Founded EDH Construction to provide seamless build, fabrication & design services, managing a team of 4 remote freelance employees and 10 casuals
• Growing revenue base to USD 150,000 p.a. from an initial investment of USD 1,000
• Accumulated assets of USD 20,000 and secured a grant for Workshop Machinery of USD 10,000
• Championed the case for Small Businesses and Advocacy, particularly in the Build Environment, through engagement in various forums
• Built & continue building strategic partnerships with entrepreneurs, industry partners and government agencies and business associations
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Established organizational mission statement through extensive collaboration and review.
• Monitored key business risks and established risk management procedures.
• Identified business development challenges and customer concerns for proactive resolution.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Analyzed industry trends and tracked competitor activities to inform decision making.
• Formulated and executed strategic initiatives to improve product offerings.
• Represented the business at industry conferences and events.
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Managed financial, operational and human resources to optimize business performance.
• Conducted target market research to scope out industry competition and identify advantageous trends.

• Set – Up the Investor Relations Department
• Strategic planning and management of Investor Relations activities with a focus on fundraising, advocacy and partnership development
• Developed a fundraising strategy for the organization which was used for raising funds, In addition to designing and creating pitch decks
• Conducted analysis / valuation of the Company & briefed investors, analysts, shareholders and other stakeholders
• Developed the reporting framework for Board / Investor Meetings, this included organizing and coordinating the first Annual Shareholder Meeting for the Investors
• Played a key role in compiling disclosures and data for use by senior management in meetings and discussions with investors, analysts and shareholders
• Developed and implemented brand strategy, and managed internal and external communication

• Founded the E-Commerce retail business that was engaged in selling household and Fast-Moving Consumer Goods through online registered vendors such as Jumia, RUPU and Pigia Me
• Grew Revenues to USD 12,000 per annum
• Skilled at working independently and collaboratively in a team environment.
• Delivered products to customer locations within specific timeframes.

Provided strategic support to the Regional Managing Director in addition to supporting the setting up of the Regional Office

• Part of the team that was leading the standardization of business management processes to increase cohesiveness of the business units in the region
• Tasked with analyzing problems and coming up with adoptable solutions in regards to business and markets which were adopted by Management
• Coordinated regions, global business and functions, to enhance process efficiency
• Developed measurable KPIs for the East African Businesses
• Was instrumental in successful contract and cross-operational agreement negotiations which led to improved service offerings from our suppliers as well as significant cost savings
• Created the Group Employee Policies Manual and Standard Operating Procedures which were adopted by all the business units
• Instrumental in enhancing seamless management and board engagement through preparation of board papers and management briefs and EXCO reports

• Improved budget monitoring and control, cost improvement changes and plans, leading to savings in excess of $40,000 per annum, from staff travel and entertainment
• Improved contract standards by setting up a highly effective system for performance review of contractors
• Successfully led multiple projects, ensuring all were completed in time and within budget
• Managed relationships between shareholders, regulatory bodies, government institutions and other stakeholders
• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Organized and coordinated conferences and monthly meetings.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Conducted research and analyzed data to provide detailed reports on various business topics

• Reconciled bank accounts and worked with the treasury department and CBK towards eradicating regulatory penalties arising from inefficiencies in the bank
• Client Service Champion, which was instrumental in the bank being recognized and winning an award in the Customer Service Category – at the Think Business Awards
• Significantly reduced fraudulent transactions through authorization and confirmation of customer transactions as well as increased adherence to Kenya Bankers Association rules in all customer transactions
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Generated reports detailing findings and recommendations.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Expedited decision making with reduced turn-around time (by 30%)