JANE WANJIRU GATHIRI
Criminologist
Nakuru, Nakuru District,Kenya
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Security Supervisor
Master Piece Security Firm
01.2023 - 05.2023
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Customer Service Cashier
Bonds Garden Restaurant
05.2022 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Attache
Embu County Government Office_Enforcement Unit
05.2021 - 08.2021
- Worked well in team setting, providing support and guidance
- Passionate about learning and committed to continual improvement
- Managed time efficiently in order to complete all tasks within deadlines
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Worked effectively in fast-paced environments
- Worked flexible hours across night, weekend, and holiday shifts
- Paid attention to detail while completing assignments
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor of Arts - Criminology And Security Studies
University of Embu
Embu, Embu District, Kenya 08.2018 - 09.2022
GED -
Nairobi Industrial Institute
Nairobi, Nairobi Province, Kenya 02.2018 - 06.2018
High School Diploma -
Makuri Girls' High School
Tharaka Nithi 02.2014 - 12.2017
Skills
- Excellent written and verbal communication skills
- Strong problem-solving abilities and conflict resolution skills
- Proficient in using MS Office Suite (Word, Excel, PowerPoint) and other relevant software applications
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Excellent customer service skills with a focus on building and maintaining customer relationships
- Ability to work effectively in a team environment and collaborate with colleagues
- Flexibility and adaptability in handling dynamic work environments and changing priorities
Languages
Kiswahili
Native language
English
Intermediate
B1
Additional Information
REFEREES
· Fredrick Njagi, Former Director of law enforcement Embu County, +254725857664, fnjagi08@yahoo.com
· Masiga Bunny, Supervisor Master Piece Security Law Firm, +254701721955, bunnywailersmasiga93@gmail.com
· Dr. Steve Wakhu, Lecturer at the University of Embu, +254711945445, wakhu.steve@embuni.ac.ke
Timeline
Security Supervisor
Master Piece Security Firm
01.2023 - 05.2023
Customer Service Cashier
Bonds Garden Restaurant
05.2022 - 12.2022
Attache
Embu County Government Office_Enforcement Unit
05.2021 - 08.2021
Bachelor of Arts - Criminology And Security Studies
University of Embu
08.2018 - 09.2022
GED -
Nairobi Industrial Institute
02.2018 - 06.2018
High School Diploma -
Makuri Girls' High School
02.2014 - 12.2017