Summary
Overview
Work History
Education
Skills
Awards
References
Hobbies and Interests
Volunteer Experience
Personal Information
Languages
Timeline
Generic

Jane Njeri

Nairobi

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

4
4
years of professional experience

Work History

Customer Service Agent

CCI Kenya
09.2024 - 01.2025

Sales Agent

Safaricom Home Fibre
Ruaka Market
01.2022 - 06.2022

Sales Agent

Safaricom Home Fibre
Lang'ata
05.2021 - 10.2021
  • Promoted and sold Safaricom Home Fibre services, increasing customer awareness and satisfaction.
  • Engaged clients to clearly articulate product value, contributing to higher conversion rates.
  • Built strong customer relationships and maintained high sales performance.
  • Developed communication skills through client interactions, fostering stronger customer relationships.

Education

Political Policy and Governance -

School of Policy, Politics And Governance
ONLINE
03-2026

Bachelor of Education - Economics and Finance

Kenyatta University
Nairobi
10-2025

Grade -

Mugoiri Girls High School
Murang'a
10-2021

Primary Education

Mihuti Primary School
Murang'a
12-2016

Skills

  • Customer engagement
  • Data entry
  • Computer literacy
  • Financial analysis
  • Team collaboration
  • Communication skills
  • Peer support

Awards

  • Most Influential Youth Leader, 30 under 30 Award
  • Outstanding Female Student Leader in Kenya

References

Referees will be provided upon request.

Hobbies and Interests

  • Reading
  • Writing
  • Swimming

Volunteer Experience

  • Mentorship programs
  • Visiting children's homes
  • Community development projects

Personal Information

  • Date of Birth: 03/08/03
  • Gender: Female
  • Nationality: Kenyan
  • Marital Status: Single
  • Place of Birth: Murang'a

Languages

  • Kiswahili
  • English, Fluent
  • Kiswahili, Fluent

Timeline

Customer Service Agent

CCI Kenya
09.2024 - 01.2025

Sales Agent

Safaricom Home Fibre
01.2022 - 06.2022

Sales Agent

Safaricom Home Fibre
05.2021 - 10.2021

Political Policy and Governance -

School of Policy, Politics And Governance

Bachelor of Education - Economics and Finance

Kenyatta University

Grade -

Mugoiri Girls High School

Primary Education

Mihuti Primary School
Jane Njeri