Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Jane Mwangi
Learning and development
Nairobi,Nairobi
Summary
Overview
26
years of professional experience
Work History
Cipla
Regional Training Manager
11.2016 - Current
Job overview
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted training courses and prepared videos for long-term use.
- Implemented new learning strategies depending upon employees' skill levels.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Created in-depth training manual for all employees.
- Managed new employee orientation training process for more than 20 employees each year.
- Researched and obtained relevant course materials to achieve training objectives.
- Directed field training to enhance participants' skills.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Delivered new employee onboarding and training sessions
Pharma Specialities
Country Manager
07.2010 - 10.2016
Job overview
- Recruited, trained and coached [Number]-member team to support company growth.
- Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Maintained and expanded customer base by counseling [Number] sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Fountil Health Care
Area Sales Manager
04.2007 - 06.2010
Job overview
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Phillips Pharmaceutical
Area Sales Manager
01.2004 - 03.2007
Job overview
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Led sales region to increase sales and boost team morale.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Wyeth Consumer
Sales Supervisor
01.2002 - 09.2003
Job overview
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
Ranbaxy Laboratories
Sales Supervisor
01.2000 - 12.2002
Job overview
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
Ranbaxy Laboratories
Medical Representative
08.1998 - 12.2001
Job overview
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Recognized trends within territory and industry to create proactive plans.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
World Wide Fund For Nature
Intern Trainee
07.1997 - 07.1998
Job overview
- Completed research, compiled data, and assisted in timely reporting.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Analyzed problems and worked with teams to develop solutions.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
Jomo Kenyatta Univerity of Agr. And TechnologyKenya
Bachelor of Science from Botany/Zoology
University Overview
- Professional Development : Diploma in learning and development From Global Skill Development Council
Skills
- Organizational Efficiency
- Balance Reconciliations
- Company Policy Compliance
- Motivational Leadership
- Customer Needs Assessments
- Training Manuals and Processes
- Role Playing
- Building Materials
- Adult Learning Theories
Reading Motivational books; motivational speaking
Reading Motivational books; motivational speaking
I take 30 minutes a day to read motivational book, over the time I have build a sizeable library to ensure I remain motivated and hence pass the enthusiasm to the trainees. I create time as hobby and visit schools to offer motivational talks to encourage children to keep the hope high.
Timeline
Regional Training Manager
Cipla
11.2016 - Current
Country Manager
Pharma Specialities
07.2010 - 10.2016
Area Sales Manager
Fountil Health Care
04.2007 - 06.2010
Area Sales Manager
Phillips Pharmaceutical
01.2004 - 03.2007
Sales Supervisor
Wyeth Consumer
01.2002 - 09.2003
Sales Supervisor
Ranbaxy Laboratories
01.2000 - 12.2002
Medical Representative
Ranbaxy Laboratories
08.1998 - 12.2001
Intern Trainee
World Wide Fund For Nature
07.1997 - 07.1998
Jomo Kenyatta Univerity of Agr. And Technology
Bachelor of Science from Botany/Zoology
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