JANE MBURU
NAIROBI,68809
Summary
Detail-oriented and proactive Administrative Assistant & Personal Assistant with proven experience in supporting executive leadership, managing office operations, and streamlining business processes in the automotive industry. Skilled in legal documentation, asset finance coordination, customer relations, and sales support, with a strong ability to maintain accurate records and enhance operational efficiency. Recognized for creating an online filing system that improved documentation retrieval, ensuring compliance, and strengthening client satisfaction. Adept at multitasking, problem-solving, and bridging communication between management, staff, and clients to drive productivity and business growth.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
Motorhub Limited
Nairobi , KE
12.2021 - Current
- Provided executive-level support to the Director by managing schedules, coordinating meetings, and handling client correspondence, ensuring smooth daily operations.
- Prepared and reviewed legal contracts, compliance documents, and vehicle sales agreements, reducing errors and ensuring adherence to regulations.
- Coordinated asset finance applications and follow-ups, assisting clients through the approval process and boosting successful financing deals.
- Designed and implemented an online filing system, increasing efficiency in record retrieval by 40% and streamlining document management.
- Maintained accurate stock, client, and administrative records, reconciling discrepancies and supporting sales with timely documentation.
- Supported the showroom team by preparing sales documents, tracking stock, and facilitating client handovers, contributing to car sales monthly.
- Assisted in financial administration, including petty cash management, invoice processing, and expense monitoring.
- Acted as the first point of contact for clients and partners, strengthening customer relationships and enhancing the company’s professional image.
- Enhanced communication between management and staff, contributing to improved teamwork, productivity, and operational efficiency.
Stock Officer
Motorhub Limited
Nairobi , KE
08.2021 - 12.2021
- Maintained accurate inventory records by updating stock management systems and reconciling daily transactions.
- Received, verified, and recorded incoming stock deliveries while ensuring quality and compliance with purchase orders.
- Oversaw dispatch of stock, prepared delivery documentation, and coordinated inter-branch stock transfers.
- Monitored stock levels, reported shortages, and liaised with procurement and sales teams to meet customer demand.
- Organized and displayed showroom stock (cars, parts, and accessories) to enhance visibility and sales appeal.
- Conducted regular stock counts, identified discrepancies, and supported audit processes with detailed reporting.
- Ensured secure storage, proper labeling, and loss prevention through adherence to company policies.
- Assisted sales staff and customers by providing timely information on product availability.
AUDIT -COMPLIANCE OFFICER/ DOCUMENT REGISTRY ADMIN
EXECUTIVE SUPER RIDES LIMITED
NAIROBI , KENYA
08.2020 - 06.2021
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Costing of motor vehicles files and determining mark up in order to determine selling price.
- Verify customer receipts and sales agreements to ensure that they are posted correctly
- Monitored all company inventory to ensure stock levels and databases in all the branches were updated,through daily stock taking
- Ensure timely rotation of motor vehicles among branches
- Filing, the retrieval and ensuring security of all office documents
- Managing the company's NTSA tims accounts (logbook transfer, registration of new vehicles, collecting logbooks and plates)
- Supervising front ofgice operations in regards to booking and releasing motor vehicles.
- Offering after sales services to clients : tracking rights, logbook transfer, issuing spare keys and receipts
- Cordinating with branch managers to ensure that logbooks, plates and stationery is delivered to branches in time
FRONT OFFICE & ACCOUNTS RECEIVABLE OFFICER
EXECUTIVE SUPER RIDES LIMITED
NAIROBI, KENYA
01.2020 - 08.2020
- Cordially welcomed guests and directed them to the relevant offices
- Answered multi-line phone system to respond to inquiries and transfered calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Carefully transcribed phone messages and relayed to appropriate personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Received, recorded and distributed incoming letters and packages to the relevant staff
- Ensured that the reception area, meetings rooms and board room are neat and clean at all times.
- Daily stock taking and reporting to the stock administrator.
- Manning the office store where keys and tools were stored.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Collected outstanding debts from clients and ensured that the daily collections targets were met.
- Ensure that clients payments are posted in their account statement and that clients are aware of their current obligation.
- Assist non-compliant clients to come up with new payment plans
- Assisting clients to persue asset finance from banks and other financial institutions when purchasing motor vehicles.
- Writing off bad debts according to company policy and procedures.
- Monitoring slow moving and non compliant accounts and forwarding them to the debt recovery unit.
- Targeting and maintaining a high level of customer retention by responding to all general inquiries.
GRADUATE TRAINEE
CLYDE AND ASSOCIATES CPA(K)
NAIROBI
11.2019 - 12.2019
- Preparing, analyzing and interpreting financial statements
- Compute taxes owed and submitting tax returns
- Providing business advisory services to clients.
- Preparing audit reports as tasked by clients
- Analyze business costs, revenues, financial commitments and obligations to project future revenue and expenses
Education
BACHELOR OF ARTS (ECONOMICS) - Economics
KARATINA UNIVERSITY
KENYA 01.2015 - 11.2019
Skills
- Executive and administrative support
- Office and records management
- Legal and compliance support
- Asset finance coordination
- Customer relations and client service
- Sales and operations support
- Financial administration
- Communication and team coordination
- Problem solving and process improvement
- Time management
Hobbies and Interests
- Reading and personal development
- Community volunteering
- Fitness and wellness
- Travel and culture exploration
Personal Information
Title: EXECUTIVE ADMINISTRATIVE ASSISTANT
Referees
1.Edward Karau,
Director and Team Leader,
Motorhub Limited,
karau@motorhub.co.ke,
+254 722 690658.
2.Antony Wambugu
General Manager,
Executive Super Rides /Driver's Universe,
wambugu@executivesuperides.com.
+254 704 600209.
3.CPA (K) Kelvin Maganga,
Clyde AND Clyde Associates ,
Senior Managing Partner,
kmaganga@clyde-associates.com,
+254 724 408527.
Languages
English
Advanced
C1
Swahili
Elementary
A2
Timeline
Administrative Assistant
Motorhub Limited
12.2021 - Current
Stock Officer
Motorhub Limited
08.2021 - 12.2021
AUDIT -COMPLIANCE OFFICER/ DOCUMENT REGISTRY ADMIN
EXECUTIVE SUPER RIDES LIMITED
08.2020 - 06.2021
FRONT OFFICE & ACCOUNTS RECEIVABLE OFFICER
EXECUTIVE SUPER RIDES LIMITED
01.2020 - 08.2020
GRADUATE TRAINEE
CLYDE AND ASSOCIATES CPA(K)
11.2019 - 12.2019
BACHELOR OF ARTS (ECONOMICS) - Economics
KARATINA UNIVERSITY
01.2015 - 11.2019
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