Jane Makau
Cyber Security Analyst
Nairobi
Summary
Offering solid foundation in cybersecurity principles and keen interest in advancing in this field. Brings strong understanding of network security and incident response, demonstrating ability to learn and adapt quickly. Ready to use and develop skills in threat detection and risk assessment.
Energetic and analytical with strong aptitude for problem-solving and critical thinking. Proficient in network security protocols and threat analysis, with hands-on skills in firewall management and vulnerability assessment. Capable of implementing robust security measures to safeguard organizational assets and data.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Manager
Premier Greenfield
02.2024 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Information System Analyst
Premier Greenfield Agrovet
06.2023 - 01.2024
- Installed improvements and adjusted parameters to optimize functionality.
- Trained users and supported variety of problems with hardware and software.
- Planned and designed system improvements to meet changing demands.
- Provided exceptional end-user support, resolving technical issues quickly and efficiently.
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with company goals.
- Optimized network performance, ensuring minimal downtime and maximum user satisfaction.
ICT Intern
Kenyatta National Hospital
02.2023 - 05.2023
- Expertly configured and installed computers and printers for optimal performance
- Conducted thorough virus and malware removal to ensure system integrity
- Managed data backup and computer installation processes seamlessly
- Implemented both wired and wireless networking solutions for enhanced connectivity
- Executed efficient file sharing across networks to streamline operations
- Configured and optimized advanced networking equipment including biometric systems, CCTV, Wi-Fi, switches, and routers
- Skillfully installed and configured software to meet organizational needs
- Designed and configured an innovative Hospital Information Management System
- Provided comprehensive IT support for website design initiatives
- Roles
Education
Certified Information Systems Auditor -
Strathmore University
Certificate - Cyber Security
Moringa School
05.2024
Bachelor - Business Information Technology
KCA University
11.2023
CyberOps Associate -
Cisco Networking Academy
11.2021
Switching, Routing and Wireless Essentials -
Cisco Networking Academy
12.2020
Introduction to Networks -
Cisco Networking Academy
10.2020
Certificate - Computer Applications
Kitui Institute of Professional Studies
04.2019
Kenya Certificate of Secondary Education -
Carmel Girls Secondary School
11.2018
Kenya Certificate of Primary Education -
St Gabriel School
12.2014
Skills
Excellent Communication
Customer Relationship Management
Emotional Intelligence
Proactive and Solution Oriented
Team leadership
Operations management
Strategic planning
Decision-making
Time management
References
ICT Department, knhadmin@knh.or.ke, Kenyatta National Hospital
Interests
Reading, Travelling, Playing Board Games
Timeline
Manager
Premier Greenfield
02.2024 - Current
Information System Analyst
Premier Greenfield Agrovet
06.2023 - 01.2024
ICT Intern
Kenyatta National Hospital
02.2023 - 05.2023
Certified Information Systems Auditor -
Strathmore University
Certificate - Cyber Security
Moringa School
Bachelor - Business Information Technology
KCA University
CyberOps Associate -
Cisco Networking Academy
Switching, Routing and Wireless Essentials -
Cisco Networking Academy
Introduction to Networks -
Cisco Networking Academy
Certificate - Computer Applications
Kitui Institute of Professional Studies
Kenya Certificate of Secondary Education -
Carmel Girls Secondary School
Kenya Certificate of Primary Education -
St Gabriel School
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