JANE MACHARIA
ELDORET,Uasin Gishu
Summary
- Proactive and ambitious communicator eager to learn new skills and assist PR team. Offers personable communication skills and developed organizational abilities.
- Skilled and dedicated with proven success maximizing campaign results to exceed targets. Communicative team player, committed to developing innovative campaign strategies by collaborating with marketing team.
- Organized PR professional with experience in handling media inquiries, distributing press releases and supervising content production. Proven success in meeting campaign targets by creating innovative strategies.
- Friendly and organised team player with keen eye for new PR trends. Experienced at supervising marketing content production to consistently met campaign targets.
- Uses strong written communication to produce successful in-house articles, case studies and annual reports.
- Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements.
- Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrator position. Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Corporate Communications Officer
Moi Teaching & Referral Hospital
Eldoret, Uasin Gishu
07.2016 - Current
- Identified and secured proactive and reactive coverage opportunities through strong relationships with media.
- Organised and conducted coaching classes for team members to improve communication skills.
- Identified and cultivated brand's public voice by collaborating with internal and external teams.
- Designed and developed creative communication and marketing products to support programme objectives.
- Coordinated and managed annual communication schedules and marketing activities.
- Attended regular networking events to increase brand awareness and thought leadership.
- Spearheaded continuous development and improvement of external communication channels to meet clients needs.
- Developed and distributed communication materials to educate staff on communication practices.
- Consulted with executive management to develop communication policies and procedures for managing crises.
- Created and managed style guides and brand voice outlines for public relations, marketing and advertising departments.
Health Administration Officer (HAO)
Moi Teaching & Referral Hospital
Eldoret, Uasin Gishu
01.2017 - 04.2018
- Spearheaded internal communication initiatives to foster timely order completion and deadline management.
- Developed top talent and coordinated background checks and on-boarding and exit processes .
- Supported timely and accurate administrative task completion.
- Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
- Monitored and updated employee database and managed scheduling for 150 employee team at the Emergency Unit.
- Oversaw office inventory ordering, requisitions and stocking.
- Communicated corporate objectives through regular correspondence, scheduling timely follow-up communications.
- Provided administrative support, including processing purchase orders, service contracts and financial reports.
- Led project personnel to foster effective emergency resolution.
- Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper.
- Identified and resolved operations challenges to promote alignment with business strategy.
- Liaised with customers to align goals and effectively manage project completion.
- Managed digital databases and physical file systems.
- Established workflow processes and implemented modifications to improve administrative operations.
- Cultivated and deepened relationships with customers by providing exceptional service.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Liaised with event personnel to coordinate workshops and team building events.
Public Relations Officer
Moi Teaching & Referral Hospital
Eldoret, Uasin Gishu
09.2010 - 06.2016
- Crafted press releases for distribution to targeted media.
- Established strong social media presence to increase brand exposure.
- Undertook research for and presented new business proposals to potential customers.
- Collaborated with marketing team to create innovative strategies for optimised campaign results.
- Drafted communications for routine releases and emergency response.
- Managed PR aspects of potential crisis situations.
- Designed and distributed promotional marketing materials to advertise upcoming public relations events.
- Networked continuously to grow contacts and increase brand awareness and reputation.
- Handled guest list for client events, sending invitations and managing attendees during events.
Secretary/Receptionist
Kariuki Mwaniki & Company Advocates
Eldoret, Uasin Gishu
01.2005 - 08.2010
- Updated files and records with precise system navigation.
- Drafted and distributed professional business letters and email correspondence.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Received and placed telephone calls to clients and prospective clients.
- Answered and directed calls using multi-line switchboard.
- Maintained accurate and up-to-date databases containing confidential information.
- Generated shipment invoices, prepared packages and set up deliveries for customers.
- Created, indexed and maintained client binders.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
- Addressed inquiries and responded via email or telephone follow-up.
Education
Bachelor of Commerce - Human Resource Management
Catholic University of Eastern Africa
Kenya 05.2018 - 11.2020
Higher National Diploma - Human Resource Management
Rift Valley Technical Training Institute
Uasin Gishu 01.2010 - 11.2010
Diploma - Public Relations Management
Kenya Institute of Management
Uasin Gishu, Kenya 03.2006 - 12.2007
Skills
- Corporate messaging improvements
- Communications strategy development
- Influencer management
- Client acquisition
- Crisis management
- People management
- Persuasive negotiator
- Reputation management
- Excellent written and verbal communication
- Communications strategies
Languages
English
Advanced (C1)
Additional Information
Referees:
1. Emmanuel Koros,
Resource Mobilization Officer,
Moi Teaching & Referral Hospital,
+254 720 459833
ELDORET.
2. Aloiscios Kariuki Mwaniki,
Mwaniki & Co Advocates
+254 722 436781
ELDORET
3. Fr. Joram Nga'ng'a
Pastoral Administraor,
+254 724896454
ELDORET.
Timeline
Bachelor of Commerce - Human Resource Management
Catholic University of Eastern Africa
05.2018 - 11.2020
Health Administration Officer (HAO)
Moi Teaching & Referral Hospital
01.2017 - 04.2018
Corporate Communications Officer
Moi Teaching & Referral Hospital
07.2016 - Current
Public Relations Officer
Moi Teaching & Referral Hospital
09.2010 - 06.2016
Higher National Diploma - Human Resource Management
Rift Valley Technical Training Institute
01.2010 - 11.2010
Diploma - Public Relations Management
Kenya Institute of Management
03.2006 - 12.2007
Secretary/Receptionist
Kariuki Mwaniki & Company Advocates
01.2005 - 08.2010
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