James Njoroge Ndung'u
Nairobi
Summary
Collaborative team player seeking a challenging and dynamic work environment. I offer a proactive and preemptive approach to effectively meeting customer needs. Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Folk lift Operator
JNT Construction
08.2023 - 02.2024
- Unloaded heavy goods from double-decker trailers safely and professionally using counterbalance forklifts.
- Operated industrial vehicles and equipment to transport goods and materials, loaded and unloaded designated trailers and lorries.
- Loaded pallets onto double-decker trailers safely and efficiently for timely, secure transportation.
- Received goods from production and storage, processing and transporting safely and professionally.
- Communicated effectively with other teams, aiding smooth-running production processes.
Operations Manager
Eldoret Express Company
03.2022 - 06.2023
- Assigning drivers to vehicles, ensuring drivers know their routes, and keeping track of vehicle maintenance needs while ensuring efficacy in the supply chain
- Reviewing and updating policies and procedures to ensure compliance with industry standards and regulations
- Hiring, training, and supervising employees to ensure that they are following company policies and procedures
- Identifying opportunities for improvement in transportation activities in the company
- Addressing any concern or complaint brought by the customers to improve service delivery.
Driver
Jaysa Trucking LLC
09.2021 - 02.2022
- I verified and monitored customer documents and resolved discrepancies in liaison with other departments with the aim of eliminating payment variances.
- Managed the invoicing of customers through the company's factoring system, ensuring accuracy was achieved.
- Coordinating payments from customers through effective communication with the factoring company
- Performed administrative tasks, document management, and report development for inter-departmental use.
- Received, sorted, and directed incoming mail to maintain good communication channels.
Education
Bachelor of Science - Medical MicroBiology
JKUAT
Nairobi,Kenya2007
Skills
- Prowess in computer skills including Microsoft Office and Google Calendar
- Team Player
- Schedule management
- Workforce mentoring
- Inventory control
- Warehouse Management Systems Operations
Certification
- Certificate in Risk Management
- Kenya RedCross Certification: First Aid Administration
- Road Safety Certification: Defensive Driving Techniques
Accomplishments
- Achieved certification through the Chartered Management Institute (CMI).
Affiliations
- Chartered Management Institute
Timeline
Folk lift Operator
JNT Construction
08.2023 - 02.2024
Operations Manager
Eldoret Express Company
03.2022 - 06.2023
Driver
Jaysa Trucking LLC
09.2021 - 02.2022
Bachelor of Science - Medical MicroBiology
JKUAT
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