James Thendu
Kiambu,Kenya
Summary
Detail-oriented and operations-driven graduate with a Bachelor of Technology in Construction and Property Management and hands-on experience in warehouse operations at Sun King. Proven ability to manage inventory, support shop operations, handle product processes, and ensure accurate reporting. Strong background in technical systems, troubleshooting, and data handling, with a demonstrated capacity to coordinate tasks, resolve issues efficiently, and support customer-facing operations. Seeking to contribute to Sun King as an Aftersales Intern by enhancing shop performance, improving customer satisfaction, and ensuring operational excellence.
Overview
2025
2025
years of professional experience
2036
2036
years of post-secondary education
Work History
Intern – Plumbing and HVAC Systems
Just In Time Plumbing and HVAC Company
Nairobi , KE
06.2024 - 08.2024
- Assisted in installation, maintenance, and troubleshooting of HVAC systems, improving system efficiency and reducing downtime.
- Supported technical diagnostics and resolution of system faults, strengthening problem-solving skills.
- Contributed to preparation of technical drawings using AutoCAD and ensured compliance with safety standards.
- Conducted site inspections and supported reporting on system performance and project progress.
Intern – Property Valuation Department
Nairobi City County
Nairobi , KE
06.2023 - 08.2023
- Conducted field inspections and collected data for property valuation and tax assessment processes.
- Prepared reports using valuation tools and supported analysis of market trends and compliance requirements.
- Collaborated with senior valuers to ensure accuracy in documentation and reporting
Warehouse Operations Casual
Brites management company
Kiambu, KE
- Supported daily shop and warehouse operations, including product handling, stock tracking, and dispatch coordination.
- Participated in stock taking and inventory reconciliation, ensuring alignment between physical stock and system records.
- Assisted in offloading, sorting, and dispatching products, improving operational efficiency and turnaround time.
- Developed strong product knowledge of Sun King devices, enabling effective support to shop teams and customers.
- Collaborated with operations teams to resolve stock discrepancies and improve workflow processes.
Education
Bachelor in Technology in Construction And Property Management - Management
Kirinyaga University
Kirinyaga , Kenya 08.2020 - 08.2024
Kigumo Bendera High School
Muranga , KenyaKCPE - Primary Education
Wangu Primary School
01.2004 - 12.2015
Skills
- CORE COMPETENCIES
- Aftersales Support & Escalation Management
- Inventory Control & Reconciliation
- Data Tracking, Reporting & Analysis (Excel/Sheets)
- Customer Service & Stakeholder Coordination
- Process Improvement & SOP Compliance
- Technical Troubleshooting & System Support
- Training Support & Team Collaboration
- Strong Organizational & Multitasking Skills
- TECHNICAL & DIGITAL SKILLS
- Microsoft Excel, Word, Google Sheets & Docs
- AutoCAD
- Inventory Management & Stock Tracking Systems
- Data Analysis & Reporting
- Technical Documentation
Timeline
Intern – Plumbing and HVAC Systems
Just In Time Plumbing and HVAC Company
06.2024 - 08.2024
Intern – Property Valuation Department
Nairobi City County
06.2023 - 08.2023
Bachelor in Technology in Construction And Property Management - Management
Kirinyaga University
08.2020 - 08.2024
KCPE - Primary Education
Wangu Primary School
01.2004 - 12.2015
Warehouse Operations Casual
Brites management company
Kigumo Bendera High School