JAMES PETER
HOTELLIER
NAIROBI
Summary
- An energetic professional with excellent leadership and organizational skills focused on increasing team productivity while meeting standards for presentation and taste.
- An accomplished multitasker with disciplined approach. A talented young leader offering over 9 years of experience in serving diverse foods.
- Capable of motivating employees to exceed customers expectations in high volume settings while maintaining Strong quality and effective cost controls.
- Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality.
- Great multitasker with training in hotel management and extensive experience in food service.
- Adaptable and enterprising MANAGER with solid industry background and proven expertise in building and leading successful teams.
- Talented problem-solver ready to back up fellow employees at any time.
- Flexible, results-oriented Manager offering focused leadership and hotel operations knowledge to drive profitability.
- Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
9
9
years of professional experience
Work History
Restaurant General Manager
109 TAVERN
02.2023 - Current
- Contributed information and recommendations for strategic planning and business reviews
- Scheduled front and back-of-house staff and anticipated high volume traffic to deliver customer service levels in line with company standards
- Took measures to reduce overhead through strategic scheduling and negotiating better prices from vendors.
Restaurant Manager
THE PLATO RESTAURANT
10.2020 - 09.2022
- Delivered store sales and financial objectives, improved restaurant operations and service quality
- Recruited, interviewed, hired and trained staff to company service-oriented values
- Scheduled front and back-of-house staff strategically to deliver customer service levels for fluctuating demand.
Restaurant Manager
K'OSEWE RANALO FOODS
08.2019 - 03.2020
- Recruited, interviewed, hired and trained staff to company service-oriented values
- Delivered store sales and financial objectives, improved restaurant operations and service quality
- Monitored opening and closing of shifts
- Maintained a competitive team in the restaurant.
Food and Beverage Supervisor
CHAKA RANCH LIMITED
12.2014 - 07.2019
- Purchased food and managed inventories to promote effective cost control, vendor service and quality
- Developed department budget to track monthly expenses and make proactive corrections, including purchasing and staffing expenditures
- Recruited new staffs
- Trained new staffs
- Handled customer complaints
- Made reservations.
Education
Diploma - Hotel Management
Mountain Top Institute
NYERI 01.2014 -
Mean grade of C+(Plus
KIANJEGE EAST PRIMARY SCHOOL
01.2006 - undefined
Skills
Staff managementundefined
References
- COLLINS WANJALA, Human resource manager, THE PLATO RESTAURANT, 0720298387
- ANTHONY MAKAU, Former General Manager, Chaka Ranch, 0729095082
- STACY OSEWE, DIRECTOR, RANALO FOODS, 0722988540
Timeline
Restaurant General Manager
109 TAVERN
02.2023 - Current
Restaurant Manager
THE PLATO RESTAURANT
10.2020 - 09.2022
Restaurant Manager
K'OSEWE RANALO FOODS
08.2019 - 03.2020
Food and Beverage Supervisor
CHAKA RANCH LIMITED
12.2014 - 07.2019
Diploma - Hotel Management
Mountain Top Institute
01.2014 -
Mean grade of C+(Plus
KIANJEGE EAST PRIMARY SCHOOL
01.2006 - undefined
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