James Onyango
Nairobi
Summary
IT (Informatics) graduate with strong foundational knowledge and experience in technical support, system maintenance, systems administration, and software development.
Proficient in troubleshooting hardware/software issues and supporting end-users.
Solid knowledge of networking protocols, familiarity with tools such as Cisco Packet Tracer, and IT security best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer Clerical Assistant
Migori County Government
Migori
09.2024 - 06.2025
- Performed data entry at the Central Registry Unit - Updating and maintaining the automated filing system extended to manual cabinet employees' file sorting.
- Successfully dispatched mails to different departments - Reception and signing of the delivery books upon mail reception, recording of the mails and dispatching the mails to the respective recipients within the County Departments.
- Setting up and troubleshooting of the computers at various work stations, Installation and updating of the Operating Systems, Establishing and troubleshooting of the LAN Network.
- Configuring and maintenance of the office Printers.
IT Intern
Migori County Government
Migori
09.2022 - 12.2022
- Designed and maintained a lookup database and employee file movement and tracking mechanism.
- Setting up and troubleshooting of the computers at various work stations, Installation and updating of the Operating Systems.
- Establishing and troubleshooting of the LAN Network.
- Configuring and maintenance of the office Printers.
Youth Advocate
Network for Adolescent and Youth of Africa
03.2021 - 01.2022
- Budget Advocacy: Engaged in comprehensive analysis of the County Budget documents to identify omissions and ensure realistic and rational allocation of public funds toward health programs, particularly focusing on Sexual Reproductive Health and Rights.
- SMART Media Advocacy: Raised awareness by writing articles and engaging key stakeholders to join the fight toward achieving Sustainable Development Goals 3, 5, 10, and 17.
- Actively coordinated with a team of 15 ambassadors to raise awareness and drive sustainable, youth-led initiatives aimed at achieving a robust Sexual Reproductive Health and Rights ecosystem.
Education
BSc - Information Technology (Informatics)
Moi University
Eldoret, Kenya12.2024
Skills
- System design
- Problem solving
- Emotional intelligence
- Empathy
- Networking
- Project coordination
- Technical support
- Effective communication
- Data integrity
- Adaptability and flexibility
- Team player with excellent work ethics
- End-user support
- System installation
- Network troubleshooting
- Team collaboration
Volunteer Experience
Youth Advocate, Network for Adolescent and Youth of Africa, 03/01/21, 01/01/22, Engaged in comprehensive analysis of the County Budget documents to identify omissions and ensure realistic and rational allocation of public funds toward health programs, particularly focusing on Sexual Reproductive Health and Rights., Raised awareness by writing articles and engaging key stakeholders to join the fight toward achieving Sustainable Development Goals 3, 5, 10, and 17., Actively coordinated with a team of 15 ambassadors to raise awareness and drive sustainable, youth-led initiatives aimed at achieving a robust Sexual Reproductive Health and Rights ecosystem.
References
- Mr. Samwel Ricky, Program Manager, NAYA-Kenya, ricky.ngere@nayakenya.org, +254714072561
- Mr. Quinto Otieno, Records Manager, County Government of Migori, +254720626606
- Frankline Otieno, Payroll Manager, County Government of Migori, +254729565298
Hobbies and Interests
- Nature & Wildlife Conservation
- Tech-Innovations
- Regional Development
Languages
- English, Expert
- Kiswahili
Personal Information
Nationality: Kenyan
Certification
- ALX Africa - Back-end web development
- CISCO - CCNA1
Timeline
Volunteer Clerical Assistant
Migori County Government
09.2024 - 06.2025
IT Intern
Migori County Government
09.2022 - 12.2022
Youth Advocate
Network for Adolescent and Youth of Africa
03.2021 - 01.2022
BSc - Information Technology (Informatics)
Moi University
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