JAMES MURIITHI OBADIAH
Karatina
Summary
Dynamic operations professional with a proven track record at NCBA Group Plc, adept in the T24 banking platform and process improvement. Skilled in database management, strong technical support skills, combined with a proactive approach to problem-solving, drive impactful results in ICT and software system development with implementation. Known for strong problem-solving abilities, effective collaboration, and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Operations Assistant
NCBA Group Plc
Nairobi
07.2021 - Current
- Knowledgeable in the routine use of the core banking platform, T24.
- Assisted in testing for the T24 customer base number re-engineering to improve the bank's customer account number system, consider implementing a longer, alphanumeric format for better security and uniqueness, and potentially explore account number portability for customer convenience.
- Regular interaction with the IT core banking system support team in implementing system fixes and resolving anomalies.
ICT Officer
The County Government of Nyeri
Nyeri
10.2019 - 10.2020
- Routine ICT infrastructure support for printers, computer hardware assembly, and maintenance.
- Installation of operating systems, with software, and antivirus installation and management.
- Network configuration, cabling, and troubleshooting.
- Operational support and assistance in use of systems software's such as the integrated financial management system (IFMIS)
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Data and Knowledge Management Assistant
International Potato Centre (CIP)
Nairobi
09.2018 - 03.2019
- Maintained and updated a monitoring database, the Sweetpotato Knowledge Portal, which is an online portal that provides updates and knowledge regarding research works on sweet potatoes.
- In need of a contact management solution, I identified, set up, and supported the implementation of a web-based address book called Pobuca Connect that synchronizes offline business contact lists into one unified company address book shared among all staff nationally, regionally, and internationally.
- Developed XLS survey forms, ODK, and CSPro survey templates for both online and mobile data collection, management, and data usage.
- Developed a web-printing module for printing and scanning labels using label printers used in the labs for the Food and Nutrition Evaluation Laboratory project.
Education
Bachelor's Degree - Information and Communication Technology
Technical University of Mombasa
11.2017
Kenya Certificate of Secondary Education (KCSE) -
Kanjuri Boys High School
12-2012
Kenya Certificate of Primary Education (KCPE) -
Huho-ini-Undugu Academy
12-2008
Skills
- Web development
- Object-oriented programming
- Android application development
- Database administration
- Software installation and configuration
- Network cabling and troubleshooting
- T24 banking platform
- System implementation
- Database management
- Technical support
- Process improvement
Affiliations
- Gardening
- Fashion Enthusiast
- Football fan
Languages
KIswahili
First Language
English
Proficient (C2)
C2
References
- Shadrack Gitau, Head of Financial Markets Operations, NCBA Group, Plc, Mobile: +254 722 831 524|Email: Shadrack.Gitau@ncbagroup.com
- Luka Wanjohi, Senior Regional Knowledge Management Associate, International Potato Center (CIP), Mobile: +254 722302271|Email: luqato@gmail.com
- Dadson Ngatia, A.G. Director, ICT, County Government of Nyeri. Mobile: +254-724-940-130| Email: dadsonkanja@gmail.com
Timeline
Operations Assistant
NCBA Group Plc
07.2021 - Current
ICT Officer
The County Government of Nyeri
10.2019 - 10.2020
Data and Knowledge Management Assistant
International Potato Centre (CIP)
09.2018 - 03.2019
Bachelor's Degree - Information and Communication Technology
Technical University of Mombasa
Kenya Certificate of Secondary Education (KCSE) -
Kanjuri Boys High School
Kenya Certificate of Primary Education (KCPE) -
Huho-ini-Undugu Academy
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