Jairus Yegon
Statician/Mathematician
Machakos, Machakos District,22
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Internship
KENYA REVENUE AUTHORITY
Machakos Tax Service Office, Machakos Town
01.2023 - 12.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Improved resolution time with effective problem-solving for customer complaints.
- Participated in training programs to enhance customer service skills.
Election Clerk 1
Independent Electoral and Boundaries Commission
Sotik, Sotik District
07.2022 - 08.2022
- Furnished assistance and advice to new voters on proper steps and procedures.
- Facilitated a positive voting atmosphere by remaining calm, professional, and composed during high-stress situations.
- Enhanced voter experience by efficiently processing voter registrations and providing clear instructions.
- Collaborated with fellow Election Clerks to develop best practices for efficient polling place operations.
- Maximized voter turnout by proactively assisting citizens in locating their designated polling locations when necessary.
- Exceeded expectations in maintaining an orderly polling location through constant monitoring of cleanliness standards and overall appearance.
- Demonstrated exceptional attention to detail in verifying voter identification documents, ensuring compliance with election laws and regulations.
- Safeguarded the integrity of each election by carefully following established procedures for opening and closing polls on time every time.
- Communicated effectively with diverse populations using excellent interpersonal skills that led to increased satisfaction among voters.
- Upheld the highest ethical standards in dealing with confidential voter information, ensuring a secure and trustworthy election process for all participants.
- Assisted voters with disabilities, offering guidance and support to facilitate a smooth voting experience.
Attachment
KENYA REVENUE AUTHORITY
Machakos Tax Service Office, Machakos Town
09.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Census Enumerator
Kenya National Bureau of Statistics
Sotik, Sotik District
08.2019 - 09.2019
- Attended team meetings to develop job knowledge.
- Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
- Participated in ongoing training sessions, continuously updating knowledge on census policies and procedures to maintain optimal job performance.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Improved data accuracy by diligently collecting and recording census information from households.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Increased response rates by addressing concerns and answering questions regarding the importance of accurate census data.
- Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
- Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Collaborated effectively with a diverse team of enumerators to complete assigned tasks efficiently and accurately.
- Assisted in achieving a comprehensive demographic representation by reaching out to underrepresented groups within communities.
- Supported quality assurance efforts by double-checking collected data for potential errors or discrepancies prior to submission.
Education
Bachelor of Science in Mathematics (Statistics) - Statistics
MACHAKOS UNIVERSITY
Machakos, Machakos District, Kenya 09.2017 - 12.2022
Kenya Certificate of Secondary Education (KCSE) - High School Certificate
St. Stephens Menara Secondary School
Muhoroni, Kisumu, Kenya 02.2012 - 11.2016
Skills
Teamwork and collaboration
Fast learner
Quick learner
Computer skills
Interpersonal and social skills
Creativity and innovation
Professionalism and etiquette
Additional Information
Brown Kitheka - KENYA REVENUE AUTHORITY
Northern Region Supervisor
0723430602
Evelyn Ndanu Mutua - KENYA REVENUE AUTHORITY
0711559889
Timeline
Internship
KENYA REVENUE AUTHORITY
01.2023 - 12.2024
Election Clerk 1
Independent Electoral and Boundaries Commission
07.2022 - 08.2022
Attachment
KENYA REVENUE AUTHORITY
09.2021 - 11.2021
Census Enumerator
Kenya National Bureau of Statistics
08.2019 - 09.2019
Bachelor of Science in Mathematics (Statistics) - Statistics
MACHAKOS UNIVERSITY
09.2017 - 12.2022
Kenya Certificate of Secondary Education (KCSE) - High School Certificate
St. Stephens Menara Secondary School
02.2012 - 11.2016
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