Computer science operation
JAFFAR MOHAMMED
DATA ENTRY SPECIALIST
Mombasa, Mombasa District
Summary
Detail-oriented data entry professional with a strong work ethic, previously at Imam Arridwa Islamic Training College. Proven track record in enhancing operational efficiency through meticulous data verification and organization. Skilled in spreadsheet management and committed to continuous learning, ensuring accuracy and quality in all tasks while fostering collaborative team environments.
Talented Data Entry Clerk specializing in database systems. Focused on working with teammates to collect and record data. Successful at completing large-scale projects under tight deadlines.
Offering diligent and detail-oriented approach, ready to learn and grow in data-centric environments. Brings fundamental understanding of data management principles and computer proficiency to quickly adapt to new systems. Ready to use and develop analytical and organizational skills in [Desired Position] role.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Data Entry Intern
INSTITUTE OF TRAINING CENTER MTONGWE
04.2024 - Current
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Contributed to a positive work environment by proactively assisting colleagues as needed, fostering strong professional relationships and a collaborative atmosphere.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Gained valuable insights into industry trends through research assignments, further informing data-driven decision making within the organization.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Prioritized daily workload effectively, managing multiple projects concurrently while maintaining a strong commitment to deadlines and quality standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Data Entry Clerk
IMAM ARRIDWA ISLAMIC TRAINING COLLAGE
03.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Contributed to the reduction of paper records by digitizing historical documents and maintaining an organized digital filing system.
- Enhanced communication between departments by providing accurate and up-to-date patient information as needed for optimal care coordination.
- Increased operational efficiency within department through active participation in periodic process improvement meetings aimed at refining work procedures.
Education
High School Diploma -
MTONGWE TRAINING COLLAGE
MOMBASA 04.2001 -
Skills
Organizational and planning skills
Affiliations
- Project Management Institute
- Society of Human Resource Management
Additional Information
I'm an influencer
Software
Software updates
Software databases
Interests
To be an great business parson
INSTRUCTOR
MR MWANGI KAIRU. Tell 0103084263
Timeline
Data Entry Intern
INSTITUTE OF TRAINING CENTER MTONGWE
04.2024 - Current
Data Entry Clerk
IMAM ARRIDWA ISLAMIC TRAINING COLLAGE
03.2024 - Current
High School Diploma -
MTONGWE TRAINING COLLAGE
04.2001 -
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