Jacqueline Wachuka Njenga
Nairobi
Summary
Human Resource Manager with extensive experience at Express Kenya PLC, specializing in labor law compliance and industrial relations. Proven expertise in payroll administration and organizational management, leading to the successful implementation of HR policies that improved employee welfare and optimized recruitment processes. Demonstrated ability to foster a productive workplace environment through strategic HR initiatives.
Overview
17
17
years of professional experience
Work History
Human Resource Manager
Express Kenya PLC
10.2010 - Current
- Providing guidance and support in Industrial Relations, Employee safety, welfare and staff housing matters
- Ensure Management compliance to Trade Agreements so that industrial peace is maintained all the time.
- Maintaining proper and confidential custody of all correspondence and presenting them as and when required.
- Coordinating with departmental heads on matters concerning employee matters
- Ensuring consistency of salaries & wages in line with the approved wages/ Salary levels.
- Coordinating recruitment, induction & placement of new employees.
- Designing and managing an appropriate filing system for the entire HR office.
- Coordinating health and safety issues across the company.
- Setting up the overall Industrial Relations strategy, policy and structures to govern relationship between management, unionized and non-unionized employees.
- Administering of medical schemes to the company and ensuring the medical expenditures conform to the approved budget while ensuring that all employees are medically covered in line with the company medical policy.
- Handling employee exit procedures through exit interviews and ensuring that clearance process is completed both at the departmental and finance levels.
- Formulating, implementing & Reviewing Human Resources Policies, Strategies, Practices & Procedures in line with Business objectives & Legal obligations.
- Developing and implementing employee remuneration and benefit schemes compliant with relevant Laws & Market trends.
- Planning and coordinating trainings in collaboration with the heads of each department.
Administrator
Diocese of Rumbek
10.2009 - 09.2010
- Company Overview: SOUTH SUDAN
- Provide all required administrative support including sorting and filing of documents
- Assist in the management of e-mail correspondence
- Arrange travel for field staff and maintain a log of travel
- Ensure travel permits for field staff are renewed and forwarded on time
- Assist in the procurement of goods and services
- Facilitate the sending and tracking of packages and parcels to the field
- Ordering, monitoring and maintaining stationery and office supplies
- Maintaining an inventory of office material and equipment
- Receiving visitors when the program staff are not available
- Petty cash management, payments and recording
- Ensure invoices and bills are paid on time and dispatched accordingly
- SOUTH SUDAN
Administration & Human Resource Department
Connected Health Limited Kenya
02.2008 - 09.2009
- Arranging travel for staff and the managerial team.
- Organizing staff events.
- Organizing and sharing of Top management calendars to the concerned staff in all departments.
- Casual laborers management.
- Keeping a well organized file system.
- Office maintenance and repair work.
- Implementation of new office systems.
- Handling all minutes of the management meetings.
- Handling all the monthly payments that the company is to make.
- Working with the financial manager with the invoicing and other financial matters.
- Handling the company’s petty cash.
- Maintaining updates and transmits the inventory records
Client Relations Department
Connected Health Limited Kenya
02.2008 - 09.2009
- Working with the Development manager in offering support to the clients.
- Being a software installation company, had to go to the clients to make sure that the system is up and running.
- The company mainly is involved with the use of smart cards in hospitals, so i had to make sure that the system, is used in the hospitals where the software is used to avoid manual claims from being handled.
- Training staff in the different providers on how to use the system to handle claims because they could not be able to use the system without proper training.
- Preparing a report on all the areas that we have visited, noting any technical problem that needs urgent attention to keep the system up and running all the time.
- Creating awareness on the benefits of being medically covered and the benefits of having the smart card for the company.
- Marketing the company since there are other companies having the same system.
Education
Human Resources Management - Business Management, Human Resource Management, Operations Management
Management University of Africa
Nairobi01.2007
Skills
- Payroll administration
- Organizational management
- Human resource management
- Administrative oversight
- Labor law compliance
- Industrial relations
- HR policies and procedures
- Staffing optimization
- Compliance management
References
- Mr. Baldev Singh, Express Kenya Ltd, P.O. Box 40433, Nairobi, Nairobi, 00100, 0703-440764
- Lilian Sidi, Connected Health Ltd, P.O. Box 15996, Nairobi, Nairobi, 00100, 0720-967403
- Scholastica Waihenya, 0722-853661, Nairobi
Languages
Excellent, Excellent, Excellent, Excellent, Excellent, Excellent
Personal Information
- Nationality: Kenyan
- Religion: Christian
Skills And Experience
- Public relations
- Organization & management
- Human Resource management
- Administrative management
- Corporate governance
- Labor laws
Languages
English
First Language
Swahili
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
French
Beginner
A1
Timeline
Human Resource Manager
Express Kenya PLC
10.2010 - Current
Administrator
Diocese of Rumbek
10.2009 - 09.2010
Administration & Human Resource Department
Connected Health Limited Kenya
02.2008 - 09.2009
Client Relations Department
Connected Health Limited Kenya
02.2008 - 09.2009
Human Resources Management - Business Management, Human Resource Management, Operations Management
Management University of Africa