Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACOB KIPRONO ROTICH

CCTV BASE CONTROLLER
Nairobi, NAIROBI COUNTY,NAIROBI

Summary

Proven CCTV Operator with a solid background at TRIBE, where leveraged surveillance monitoring and analytical thinking to enhance security and reduce theft incidents significantly. Skilled in incident investigations and adept at fostering teamwork, consistently improved safety protocols and contributed to a culture of continuous improvement. Detailed CCTV Operator looking to build upon skills and tackle new responsibilities. Accomplished at ensuring the proper functioning, recording and monitoring of up to 900 installed cameras.. Experience preparing reports and presentations and determining threat levels of suspicious persons or activities. Observant CCTV Operator proficient in CCTV advanced system ,analog and digital CCTV systems. In-depth knowledge of security standards, investigation procedures and report writing. Offering over 5-year background maintaining and monitoring CCTV security systems in hospitality and mall industry. Expertise in large and complex security operations. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as either security officer , assistant security manager or any other position. Ready to help team achieve company goal

Overview

16
16
years of professional experience

Work History

CCTV Operator

VILLAGE MARKET
10.2017 - Current

Watched both live and recorded video surveillance footage.

  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Recorded time, date and location of incidents.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.
  • Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings.
  • Reported any incidents immediately to local law enforcement.
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
  • Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
  • Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift.
  • Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
  • Supplied extracts from CCTV recordings to maintain records.
  • Played pivotal role in preserving evidence for potential legal proceedings by securely storing recorded footage according to established policies and procedures.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity.
  • Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.
  • Operated and maintained surveillance equipment.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Contributed to successful incident resolutions through accurate documentation and timely sharing of surveillance information with relevant parties.
  • Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
  • Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
  • Optimized response times during emergencies due to thorough familiarity with site layouts, camera locations, and access points obtained from diligent monitoring activities.
  • Aided in the reduction of false alarms by carefully verifying visual cues before escalating issues to higher authorities or law enforcement agencies.
  • Mitigated risks associated with unauthorized access to restricted areas by closely monitoring entry points and promptly alerting security personnel of any violations.
  • Streamlined daily work processes through proactive maintenance of organized records related to equipment use, incident logs, and other pertinent documentation.
  • Effectively communicated complex information about ongoing events as they unfolded via clear verbal updates to supervisors or other stakeholders when necessary.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Wrote detailed reports of all security breaches and investigations.
  • Promoted a culture of continuous improvement through active participation in training sessions, workshops, and seminars related to CCTV operations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Watched both live and recorded video surveillance footage
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required
  • Recorded time, date and location of incidents
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness
  • Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting
  • Investigated prior incidents on CCTV to prepare reports for local authorities
  • Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings
  • Reported any incidents immediately to local law enforcement
  • Collaborated with other security team members to ensure seamless communication and coordination during emergency situations
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras
  • Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose
  • Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift
  • Played a pivotal role in preserving evidence for potential legal proceedings by securely storing recorded footage according to established policies and procedures
  • Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity
  • Contributed to successful incident resolutions through accurate documentation and timely sharing of surveillance information with relevant parties
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime
  • Aided in displaying and exhibiting CCTV services to interested parties
  • Operated and maintained surveillance equipment

CCTV Operator

TRIBE
01.2017 - 09.2017
  • Watched both live and recorded video surveillance footage.
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Recorded time, date and location of incidents.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Enhanced security by monitoring and operating multiple CCTV cameras in a professional setting.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.
  • Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings.
  • Reported any incidents immediately to local law enforcement.
  • Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
  • Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
  • Facilitated smooth shift handovers with comprehensive written reports detailing incidents that occurred during each respective shift.
  • Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
  • Supplied extracts from CCTV recordings to maintain records.
  • Played a pivotal role in preserving evidence for potential legal proceedings by securely storing recorded footage according to established policies and procedures.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity.
  • Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.
  • Operated and maintained surveillance equipment.
  • Aided in displaying and exhibiting CCTV services to interested parties.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Increased overall efficiency in managing surveillance systems, staying current on industry trends, technologies, and best practices.
  • Contributed to successful incident resolutions through accurate documentation and timely sharing of surveillance information with relevant parties.
  • Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
  • Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
  • Optimized response times during emergencies due to thorough familiarity with site layouts, camera locations, and access points obtained from diligent monitoring activities.
  • Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
  • Aided in the reduction of false alarms by carefully verifying visual cues before escalating issues to higher authorities or law enforcement agencies.
  • Mitigated risks associated with unauthorized access to restricted areas by closely monitoring entry points and promptly alerting security personnel of any violations.
  • Streamlined daily work processes through proactive maintenance of organized records related to equipment use, incident logs, and other pertinent documentation.
  • Deployed televising equipment and conducted inspections by directing movement of unit through premises and adjusting camera to diagnose problems.
  • Effectively communicated complex information about ongoing events as they unfolded via clear verbal updates to supervisors or other stakeholders when necessary.
  • Promoted a culture of continuous improvement through active participation in training sessions, workshops, and seminars related to CCTV operations.
  • Wrote detailed reports of all security breaches and investigations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Issued access cards to authorized personnel to monitor access points.
  • Examined doors, windows and gates to verify security.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Security Agent

TRIBE
09.2008 - 12.2016
  • Assisted in the development and implementation of security policies, procedures, and protocols to improve overall safety.
  • Documented incident reports accurately to support management decisions and external investigations as needed.
  • Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
  • Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team.
  • Maintained confidentiality while handling sensitive information related to client assets or personnel information.
  • Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
  • Enhanced facility security by conducting regular patrols and monitoring CCTV systems.
  • Participated in regular emergency drills to maintain preparedness for potential crisis situations.
  • Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
  • Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
  • Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
  • Reduced theft incidents by implementing strict access control measures for employees and visitors.
  • Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
  • Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility
  • Responded to various security incidents, providing immediate assistance and escalating issues when necessary
  • Collaborated with local law enforcement agencies during investigations and emergency situations for efficient response
  • Reduced theft incidents by implementing strict access control measures for employees and visitors
  • Supported loss prevention efforts by identifying shoplifting suspects through keen observation skills
  • Enhanced facility security by conducting regular patrols and monitoring CCTV systems
  • Assisted in the development and implementation of security policies, procedures, and protocols to improve overall safety
  • Participated in regular emergency drills to maintain preparedness for potential crisis situations
  • Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises
  • Conducted thorough risk assessments for events and venues, implementing tailored security plans to mitigate potential threats
  • Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team
  • Documented incident reports accurately to support management decisions and external investigations as needed
  • Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits
  • Maintained a safe environment for staff and customers through proactive surveillance of potential threats
  • Demonstrated adaptability while working in various settings such as retail stores, corporate offices, events, or transportation hubs
  • Maintained confidentiality while handling sensitive information related to client assets or personnel information
  • Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities
  • Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters
  • Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot
  • Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility.

Education

Bachelor of Arts - CRIMINOLOGY AND SECURITY STUDIES

EGERTON UNIVERSITY
NAIROBI
04.2001 -

Skills

Timeline

CCTV Operator

VILLAGE MARKET
10.2017 - Current

CCTV Operator

TRIBE
01.2017 - 09.2017

Security Agent

TRIBE
09.2008 - 12.2016

Bachelor of Arts - CRIMINOLOGY AND SECURITY STUDIES

EGERTON UNIVERSITY
04.2001 -
JACOB KIPRONO ROTICHCCTV BASE CONTROLLER