Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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JACKTONE OLOPI

JACKTONE OLOPI

PURCHASES AND SUPPLY CHAIN MANAGEMENT
NAIROBI,01

Summary

Logical Account Manager offering [Number] years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising [Type] strategies. Collaborative and strategic team leader with robust background in customer relationship management. Tireless Account Manager with [Number] years of experience. Skilled at working with [Type] accounts with extensive knowledge of [Area of expertise] and [Software]. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.

Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.

Multi-tasking professional well-known for successfully turning problematic customer accounts into ongoing, lucrative contracts. Pursuing an Account Manager role where hard work and dedication will be highly valued.

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.

Overview

16
16
years of post-secondary education
5
5
years of professional experience

Work History

Account Manager

INUA VILLAGE TO GLOBAL FOUNDATION LIMITED
NAIROBI, KAYOLE
08.2018 - Current
  • Managed [Number] accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Increased longevity of [Type] accounts by providing individualized customer service and developing relationships with account holders.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
  • Negotiated prices for products and freights to decrease overall costs by [Number]%.
  • Contributed to annual revenue of $[Amount] by selling [Type] services and developing new accounts.
  • Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by [Number]%.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Managed book of business worth $[Amount] across [Number] accounts.
  • Analyzed account details such as usage, [Type] data and client comments to enhance understanding of [Product or service] effectiveness and understand client needs.

Insurance Sales Agent

ICEA LION GROUP
NAIROBI, Mombasa Road
08.2017 - 09.2018
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
  • Quoted and calculated premium rates for policies, using rate book, [Software] and calculator.
  • Established payment methods for [Number] clients to facilitate customer payments and issue receipts.
  • Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by [Number]%.
  • Met with customers to provide information about available products and policies.
  • Built relationships with clients through active listening and [Skill] talents to provide excellent service.
  • Responded to customer calls within [Number] hours to swiftly resolve issues and answer questions.
  • Identified and solicited sales prospects in agency databases.

Salesperson

Samech Bakers
NAIROBI, Kayole
11.2013 - 03.2015
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Increased product appeal and customer experience by interacting directly with [Number] customers per [Timeframe].
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.

Education

High School Diploma -

KENYA INSTITUTE OF MANAGEMENT
NAIROBI CBD
02.2018 - 11.2019

No Degree - Financial Services Marketing Operations

Generation Kenya Program
Eastleigh
08.2018 - 12.2018

No Degree - KENYA CERTIFICATE oF SECONDARY EDUCATION (KCSE)

Mully Childrens Family High School
Ndalani
02.2010 - 11.2013

No Degree - KENYA CERTIFICATE oF PRIMARY EDUCATION (KCPE)

CHILDREN'S GARDEN CENTRE
KAWANGWARE
08.2008 - 11.2009

No Degree - KENYA CERTIFICATE oF PRIMARY EDUCATION (KCPE)

MUKHUNZULU PRIMARY SCHOOL
01.1998 - 11.2006

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Order management

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Quote

Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford

Timeline

Account Manager

INUA VILLAGE TO GLOBAL FOUNDATION LIMITED
08.2018 - Current

No Degree - Financial Services Marketing Operations

Generation Kenya Program
08.2018 - 12.2018

High School Diploma -

KENYA INSTITUTE OF MANAGEMENT
02.2018 - 11.2019

Insurance Sales Agent

ICEA LION GROUP
08.2017 - 09.2018

Salesperson

Samech Bakers
11.2013 - 03.2015

No Degree - KENYA CERTIFICATE oF SECONDARY EDUCATION (KCSE)

Mully Childrens Family High School
02.2010 - 11.2013

No Degree - KENYA CERTIFICATE oF PRIMARY EDUCATION (KCPE)

CHILDREN'S GARDEN CENTRE
08.2008 - 11.2009

No Degree - KENYA CERTIFICATE oF PRIMARY EDUCATION (KCPE)

MUKHUNZULU PRIMARY SCHOOL
01.1998 - 11.2006
JACKTONE OLOPIPURCHASES AND SUPPLY CHAIN MANAGEMENT