JACKSON MAINA MUTHEE
Galley Utility
Summary
Particular kitchen steward comfortable working flexible schedule, including evenings and weekends. Adept at washing dishes by hand and separating different types of trash into appropriate containers. Talented at assisting in food preparation and mixing chemicals for floor and counter cleaning. Recognized for hard work, timelines and work ethic.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Kitchen Steward
Kempinski Hotel
01.2022 - 08.2024
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Sweep or scrub floors.
- Clean garbage cans with water or steam.
- Maintaining clean and sanitised menus for guest use.
- Refilling drinks as required
- Rolling and replacing cutlery as required.
- Maintaining stocked serving stations with condiments, trays and napkins.
- Directing customers to the location of the restrooms.
- Clearing tables as guests finish their meals.
- Complying with all safety and sanitation procedures.
- Assisting kitchen staff with the preparation of simple dishes such as salads and desserts.
Kitchen Steward (internship)
Omega gardens hotel (Kenya)
09.2021 - 12.2021
- Welcoming guests.
- Greeting guests when entering and leaving.
- Listening to guests' requirements and communicating with the concerned person.
- Taking table orders.
- Ensuring guest satisfaction.
- Assisting server and kitchen staff.
- Setting up tables when guests leave.
- Used cash register and credit card machines to cash out customers.
- Resolved guests and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Maintained customer satisfaction with timely table check-ins to assist food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new servers on restaurant policies and procedures.
Education
Certificate: computer packages - undefined
Abardare institute of management
01.2018 - 04.2018
High school diploma: certificate of secondary education - undefined
Ruthagati Boys High School
01.2015 - 04.2018
Skills
Cleaning and sanitizing skills
Customer service
Knowledge of itchen equipments
Good and effective Communication
Engaging personality
Inventory management
Knowledge of mechanical landscaping equipment
Assist in food preparation as needed
Culinary
Team working and food safety
Good interpersonal and oral communication skills
Problem resolution and problem solving skills
Country
Kenya
Personal Information
- Age: 26
- Nationality: Kenyan
Languages
English
Advanced (C1)
Timeline
Kitchen Steward
Kempinski Hotel
01.2022 - 08.2024
Kitchen Steward (internship)
Omega gardens hotel (Kenya)
09.2021 - 12.2021
Certificate: computer packages - undefined
Abardare institute of management
01.2018 - 04.2018
High school diploma: certificate of secondary education - undefined
Ruthagati Boys High School
01.2015 - 04.2018