JACKSON KINYALATHI

• Supported clients and families with empathy and compassion during difficult times.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

• Assisted in budget planning and management, allocating resources strategically for optimal department performance.
• Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
• Coordinated multi-agency operations for complex cases, sharing information efficiently while protecting sensitive data.
• Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.

• Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
• Developed life skills curriculum targeting youth population''s transition from foster care to independent living, resulting in increased self-sufficiency among program participants.
• Enhanced client experience by providing empathetic and culturally sensitive support in a social services setting.
• Assisted clients with navigating complex social service systems, resulting in increased access to resources.

• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

SECOND CLASS UPPER DIVISION

Attained grade B-

Scored 301/500 marks