Jackline Nzisa Kavutha
Nairobi,Kenya
Summary
Versatile Communications and advocacy officer specializing in creating engaging and targeted content for internal and external use. Successful at working in all areas, including social media, policy writing and stakeholder relations plus great team working spirit Prepared to bring 3+ years of experience to a challenging new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Office Dynamics Limited
Nairobi
02.2021 - Current
- Answering incoming calls audibly , multi-line phone switchboard and pleasantly transferring callers to appropriate personnel.
- Promoting maintenance of professional and courteous customer interactions across reception personnel.
- Monitoring visitor access while maintaining situational awareness to promote on-site security and safety.
- Drafting professional memos, letters and marketing copy to support business objectives and growth.
- I assist in developing unique content for marketing, promotional materials and advertisements for social media which has lead to 80% increase in customer interaction and increased digital sales.
- I corporate with marketing officers in coming up with communication strategies for company products and services in areas of digital implementation which as so far brought into light clear mission of organization.
- Monitoring online presence of company's brand to engage with users and strengthen customer relationships.
Creatives Manager
Keystone Group Limited
Nairobi
07.2019 - 08.2020
- Employed site manager tools to publish content and maintain professional looking web pages.
- Overseeing visual design and Web Development Strategies and digital channels for our customers.
- Strengthened content through proofreading and editing.
- Managed a school project which involved developing and implementing communication and Digital media advocacy strategies . It also involved creating multimedia content for the school for dissemination through their social media and website. This lead to increase in 2020s intake by 30% compared to 2019.
- I ran digital marketing campaign and social media advertising for Keystone group increasing its sales by 80% by first quarter of 2020
- Produced original, unique creative content for promotional advertisements and marketing materials.
- Customized brand message to reach and capture target audience interest and drive engagement.
Administrative/Communication Assistant
Pwani International Christian College
Mombasa
11.2018 - 06.2019
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Maintained up to date specialist knowledge of matters pertaining to the college.
- I was able to persuasively influence stakeholders of the institution to authorize the use trending social media strategies to market courses offered.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Developing and implementing communications strategies & work-plans, campaigns and events for the college
Journalism Trainee
MediaMax Network Limted
Mombasa
07.2018 - 11.2018
- Wrote and submitted accurate, engaging and fact-checked stories. Had over 30 published news stories and 5 feature stories.
- Investigated important community issues and put together well-received reports.
- Wrote news stories, developed leads and constructed headlines.
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
- Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
- Edited videos for Television using Adobe suite (premiere pro), audio content for Radio using Adobe Audition.
Education
Bachelor of Arts - Journalism And Mass Communication
The Technical University of Mombasa
Mombasa12.2018
Skills
- High computer skills
- Excellent communication skills
- Great media Advocacy skills
- Excellent oral and written skills
- Content creator
- Digital Communications
- Social Media Monitoring and management
- Excellent project management skills
- Strong interpersonal skills, collaborative, and clear communicator
- Ability to create unique communications Strategies and implementation
- Editorial content copy writing skills
- Presentation design
- Strong interpersonal skills, collaborative, and a clear communicator
- Ability to create unique communications Strategies and implementation
- Editorial content copy writing skills
Certification
- Media Ethics Training - By Kenya Film Classification Board 2018.
- Pointman Leadership Training -By African Young Leadership Forum 2018
Timeline
Receptionist Administrator
Office Dynamics Limited
02.2021 - Current
Creatives Manager
Keystone Group Limited
07.2019 - 08.2020
Administrative/Communication Assistant
Pwani International Christian College
11.2018 - 06.2019
Journalism Trainee
MediaMax Network Limted
07.2018 - 11.2018
Bachelor of Arts - Journalism And Mass Communication
The Technical University of Mombasa
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