JACKLINE NYATUKA BICHANGA
NYANZA
Summary
Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
17
17
years of professional experience
Work History
Nursing Officer
COUNTY GOVERNMENT OF KISUMU
07.2013 - Current
- Designed and implemented standards of care for nursing and patient care.
- Coordinated patient care services and managed clinical cost control.
- Assisted with preparation of budget and expense reports.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Investigated and reported all incidents per hospital policies.
- Provided direct nursing care to patients when personnel was short-staffed.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
COMMUNITY HEALTH NURSE
International Center For AIDS Care And Treatment
12.2009 - 07.2013
- Performed treatments as ordered by physicians and documented actions.
- Conducted individualized patient assessment to report patient's immediate condition or needs to care team leader.
- Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
- Provided therapeutic nursing interventions for individualized plan of care to patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
KENYA ENROLLED COMMUNITY HEALTH NURSE
TABAKA MISSION HOSPITAL
04.2007 - 10.2009
- Performed treatments as ordered by physicians and documented actions.
- Conducted individualized patient assessment to report patient's immediate condition or needs to care team leader.
- Facilitated medication management and monitored for side effects in collaboration with provider.
- Provided therapeutic nursing interventions for individualized plan of care to patient.
- Developed plan of care for patient reflecting collaboration with members of healthcare team.
- Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
- Collaborated with other health-focused organizations and agencies to promote community health.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Education
DIPLOMA IN COMMUNITY HEATH NURSING - NURSING
KENYA MEDICAL TRAINING COLLEGE
KISII CAMPUS12.2020
CERTIFICATE IN COMMUNITY HEALTH NURSING - NURSING
ST. JOSEPHS NYABONDO MEDICAL TRAINIG COLLEGE
KISUMU07.2006
CERTIFICATE - O LEVEL
NYAKORERE MIXED SECONDARY SCHOOL
KISII11.2000
No Degree - O LEVEL
MAGENCHE D.O.K PRIMARY
KISII12.1996
Skills
- Infection Prevention
- Compassionate Care
- Quality Improvement
- Patient Assessment
- Policy Compliance
- Resource Utilization
- Clinical Judgment
- Care Planning
- Disease Prevention
- Expense Report Preparation
- Patient Care Oversight
- Recordkeeping
- Healthcare Regulations
- Patient Treatment Planning
- Patient Care Services Coordination
- Disease Prevention Education
- Budget Development
REFEREES
DR. EVANS ODUK
M.O.H. MUHORONI SUB-COUNTY
TEL. 0727602758
MONICA MUSYOKA
NURSING DIRECTOR, MUHORONI SUB-COUNTY
TEL. 0729312926
Timeline
Nursing Officer
COUNTY GOVERNMENT OF KISUMU
07.2013 - Current
COMMUNITY HEALTH NURSE
International Center For AIDS Care And Treatment
12.2009 - 07.2013
KENYA ENROLLED COMMUNITY HEALTH NURSE
TABAKA MISSION HOSPITAL
04.2007 - 10.2009
DIPLOMA IN COMMUNITY HEATH NURSING - NURSING
KENYA MEDICAL TRAINING COLLEGE
CERTIFICATE IN COMMUNITY HEALTH NURSING - NURSING
ST. JOSEPHS NYABONDO MEDICAL TRAINIG COLLEGE
CERTIFICATE - O LEVEL
NYAKORERE MIXED SECONDARY SCHOOL
No Degree - O LEVEL
MAGENCHE D.O.K PRIMARY
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