JACKLINE OJWANG
OFFICE ADMINISTRATOR
NAIROBI,NAIROBI
Summary
Enthusiastic Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Office Administration with proper skills, expertise and rich experience to bring forth growth towards attainment of an organization’s strategic goals whilst improving my knowledge and experience as well. .
Overview
9
9
years of professional experience
Work History
Administration Officer
Bridge International Academies
NAIROBI , NAIROBI
2016.05 - Current
- Ensures a daily smooth and seamless function of the office
- Managing and scheduling of staff transport requests for various transfers e.g academy visits, airport transfers etc using little cab corporate App.
- Liaise and coordinate with our travel agent for any travel related requests e.g flight bookings, travel insurances, Visas etc, for both local and international staff.
- Managing company's Asset insurance on CRM system, process the claims by collating and compiling relevant documentation to launch a claim for refund on behalf of employees, both for field staff and support office team.
- Managing company's medical insurance scheme by enrolling new joiners to the cover and follow thru' till medical cards are received in good time, update deletion list obtained from HR and send to the insurance for deactivations, process quarterly invoices for payment for all the additions realized within that period.
- Monthly utility bills payment processing plus all other varied monthly bills/invoices, follow up with vendors for timely submission of end month bills for timely payment processing.
- Managing vendors by informing/advising whenever we have any change in quantity deliverables, when a service is due e.g fumigation, monthly cleaning/repairing of the water dispensers etc.
- Collaborate with vendors both for daily deliveries ( Milk, water, cleaning services) plus for monthly services and follow through with them by end of every month for invoice submission processing to avoid delayed payments to our esteemed vendors
- Processing of staff IDs/Business cards for every new joiner
- Assist with processing training certificates during trainings
- Daily processing of travel tool/advance form requests from the schools team/field staff and even support office team especially during trainings, summits, outreaches, Price Giving day activities etc. Follow thru' till payment is received by the requestors.
- Occasionally Assist in Administration onboarding of new employees.
- Spearhead and generate the Admin Bi-annual consumables/toiletries budget for review and approval by line manager, follow thru' with procurement to see the supplies delivered in the office.
- Manage Inventory by running a monthly stock take to monitor usage and a running tracker is updated on the same.
- Manage Google calendar on meeting room bookings and recommended adjustments based on demand or advice them accordingly.
- Planning and coordinating logistics and materials for board meetings, and and assist in facilitating logistics for staff events e.g company town halls, end year party etc..
- Mann the reception as per need.
- Any other admin related ad hoc as they occur.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Managed company schedule to coordinate calendar and arrange travel.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
Administrative Assistant
Browiz Technologies
NAIROBI , NAIROBI
2014.01 - 2016.04
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Edited documents to improve accuracy of language, flow and readability.
Receptionist
CLIQUE LTD
NAIROBI , NAIROBI
2013.01 - 2013.11
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided callers with address, directions, company website and related information.
- Responded to inquiries from callers seeking information.
Education
Diploma in Business Management - Business Management
UNIVERSITY oF NAIROBI
KENYA12.2015
Certificate in Computer Applications - Computer Applications
MAGAN COLLEGE
NAIROBI KENYA09.2006
KCSE CERTIFICATION - KCSE
SORI SECONDARY SCHOOL
Migori Kenya11.2005
Skills
- Business administration
- Multi-line phone proficiency
- Filing and data archiving
- Spreadsheet management
- Database Management
- Mail handling
- Critical Thinking
- MS Office
- Data Entry
- Planning and Coordination
- Written Communication
- Active Listening
- Sorting and labeling
Additional Information
REFEREES
CAROLINE SIKUKU
ADMINISTRATION MANAGER
BRIDGE INTERNATIONAL ACADEMIES
P.O BOX 78105-00507
Mobile: 0714298375
ENOCK MARORO
SUPERVISOR
BROWIZ TECHNOLOGIES
P. O. Box 79202 – 00200. Nairobi
0729034846
Email: enock@browiz.com
SHELMITH MWANGI
CLIQUE LTD
P.O BOX 47876 - 00100
Mobile: 0727919424
Email: shelmithmwangi@yahoo.com
·
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administration Officer
Bridge International Academies
2016.05 - Current
Administrative Assistant
Browiz Technologies
2014.01 - 2016.04
Receptionist
CLIQUE LTD
2013.01 - 2013.11
Diploma in Business Management - Business Management
UNIVERSITY oF NAIROBI
Certificate in Computer Applications - Computer Applications
MAGAN COLLEGE
KCSE CERTIFICATION - KCSE
SORI SECONDARY SCHOOL
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