JACKLINE MBALA

• Improved branding initiatives by implementing effective marketing campaigns to maximize engagement and brand awareness.
• Elevated market penetration by 90% to generate 360000$ in gross annual revenue from Quality line connection sales.
• Accomplished 101% increase in profits.
• Introduced new inventory management measures, effectively decreasing product theft over 80% within four years.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
• Oversaw all administrative and recordkeeping functions.
• Attracted new clientele and developed customer relationships by hosting product-focused events.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
• Drove business development and customer acquisition initiatives to accomplished strategic objectives.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Targeted prospects in other territories through careful research of competitor products, services and trends.
• Opened different branches across the country in areas i saw opportunities.

• Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
• Devised and deployed online marketing plans with effective social media campaign strategies.
• Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
• Supervised employees and employee training to communicate best practices, optimize productivity and decrease process lags.
• Closed company contracts with the clients

Dissemination of information on alternative family care through foster care, guardianship and adoption.

Guidance and counseling to parents, guardians and children in need of care and protection, which includes orphans, physically and sexually abused and abandoned children

Mediation.