Jackline Marige
Technical Sales Engineer
Nairobi
Work Preference
Summary
Technical sales professional with solid experience in bridging customer needs with technical solutions. Strong focus on team collaboration, achieving results, and adapting to changing demands. Skilled in technical product presentations, relationship building, and problem-solving. Known for reliability,effective communication, offering strong work ethic and ensuring loyal customer relationships.
Overview
15
15
years of professional experience
3
3
Certifications
1
1
Language
Work History
Customer Project Management
Schneider Electric
Nairobi
06.2025 - 12.2025
- Managed projects from procurement to commission.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Conducted regular progress meetings with stakeholders, maintaining transparency and open lines of communication at all times.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Reduced overall project costs through diligent budget management and resource allocation.
Technical Sales Engineer
Nabico Enterprises Limited
01.2022 - 05.2025
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Contributed to product development by gathering valuable feedback from customers on desired features and improvements.
- Provided exceptional pre-sales support, guiding customers through the evaluation process and addressing any concerns or questions.
- Strengthened relationships with key clients through consistent communication and proactive problem solving.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Exceeded sales quotas consistently by utilizing effective lead generation strategies and maintaining strong relationships with existing clients.
- Onsite supervision of new installations and commissioning
- Receiving inbound calls from customers and giving offers on demand
- Meet daily goals for outbound sales, calls and emails to support existing customer base and identify new opportunities.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
Inside Services Technical Sales
Schneider Electric (Kenya) Ltd
01.2018 - 01.2019
- Managing assigned service contract accounts
- Issuing sales offers to customers
- Making follow ups on the offers given to close sale
- Making calls to customers on the install base status and generating sales leads
- Taking inbound calls and e-mail to support existing customer and identify new potential customers
- Logging customer complaints and doing follow ups to ensure customer satisfaction is achieved
- Contract management by being direct point of contact with contract customers
Field Services Coordinator
Schneider Electric (Kenya) Ltd
01.2015 - 01.2018
- Allocating and scheduling work for the service team members
- Requisition of material from stores in preparation for site works
- Cold calling of customers to prepare and arrange for scheduled site works such us maintenance and service shut down
- Receiving inbound calls from customers in case of equipment breakdown round the clock
- Issuing quotations to customers for both once off maintenance services and replacement of broken down spares
- Rescheduling of team members in case of equipment breakdown at customers premises any time of the day or night
- Handled both internal and external audits on behalf of the services departments
- ISO 9001:2015 Quality Management
- ISO 14001:2015 Environmental Management Systems
- Organized and arranged for testing equipment calibration by KEBS
- Writing and submitting reports of tests and analysis carried out on customer equipment manufactured by Schneider Electric
- Any other duties as may be directed by the Department head
Service Technician
Power Technics Ltd
01.2011 - 01.2014
- Assembly of control panels, MV and LV Switchboards, Power Factor Correction Banks
- Factory testing of HV/LV Switchboards
- Transformer testing, servicing and commissioning
- Ringmaster HV switchgear assembly, testing, servicing and commissioning
- Interpretation of switchboard design drawings
- Any other duties as may be directed by the Department head
Education
Certificate - Programmable Logic Control(PLC) and Industrial Automation
Kenya Polytechnic University College
Bachelor of Science Degree - Control and Instrumentation
Jomo Kenyatta University of Agriculture and Technology
01.2009
Kenya Certificate of Secondary Education - undefined
Kabare Girls High School
01.2005
Certificate - Project Management
Udemy
Online 04.2001 -
Certificate - Customer Service Executive
Alison
Online 04.2001 -
Skills
Communication Skills
Project Management
Critical Thinking
Tendering & Proposal Writing
Reading & Interpreting Technical Documents
Customer & Relationship Management Skills
Salesforce CRM
Microsoft Office Suite
Teamwork and collaboration
Problem-solving abilities
PERSONAL ATTRIBUTES
- Technically credible, client-focused professional with strong ethical standards and ownership mindset
- Excellent communicator across engineering, commercial, and executive stakeholders
- Resilient, self-driven, and results oriented
- Confident decision-maker, able to balance technical compliance, commercial impact, and project timelines.
- Excellent time-management and prioritization skills, ensuring timely submission of tenders, proposals, and technical documentation.
- Adaptable and quick to respond to changing project requirements, product updates, and evolving market conditions. Strong relationship builder with a long-term partnership approach
- Committed to continuous learning and professional development in engineering standards, technologies, and market trends.
ENABLER FOR MY CAREER SUCCESS
- Technical expertise in my field
- Ability to work across functions
- Ability to learn quickly
- Strong stakeholder relationships
- Access to mentorship and training
- Passion to increase knowledge
Certification
Certificate in Customer Service Executive
References
- Solomon Kiroga
Email: kigateq@gmail.com
Tel: 0725 336 088
Nairobi, Kenya
- Jimnah Karina
Email: jimnah.githinji@actom.co.za
Tel: 0722 358 990
Actom Kenya LTD
Nairobi, Kenya
- Kitili Kitonga
Email:Kitili@nabico.co.ke
Tel: 0721 276462
Nabico Enterprises Ltd
Nairobi, Kenya
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Timeline
Customer Project Management
Schneider Electric
06.2025 - 12.2025
Technical Sales Engineer
Nabico Enterprises Limited
01.2022 - 05.2025
Inside Services Technical Sales
Schneider Electric (Kenya) Ltd
01.2018 - 01.2019
Field Services Coordinator
Schneider Electric (Kenya) Ltd
01.2015 - 01.2018
Service Technician
Power Technics Ltd
01.2011 - 01.2014
Certificate - Project Management
Udemy
04.2001 -
Certificate - Customer Service Executive
Alison
04.2001 -
Bachelor of Science Degree - Control and Instrumentation
Jomo Kenyatta University of Agriculture and Technology
Kenya Certificate of Secondary Education - undefined
Kabare Girls High School
Certificate - Programmable Logic Control(PLC) and Industrial Automation
Kenya Polytechnic University College