JACKLINE CHEPTOO

Interpersonal skills:

• Know how to effectively deal with people and setting time aside to get to know team members on both a personal and professional level, through social activities or team building training

Sales Management:

• Experienced in developing area sales plan, which includes sales goals for the teams, accomplishing set area sales targets, preparing & executing annual sales forecasts in line with company growth strategy

Marketing skills:

• Knowledgeable in various elements of marketing for example; distribution management, pricing policies, segmentation, positioning and targeting

Customer Service:

• Expert in customer relations Having successfully resolved customer complaints by identifying problems and taking appropriate corrective action and demonstrated professional etiquette and manners when interacting with customers
• Business Development

Relationship Management:

• Ability to build and maintain effective customer relationships in order to build strong loyalty by handling and responding to existing products queries from clients quickly, effectively and accurately

Communication and Interpersonal Skills:

• Ability to communicate verbally and non- verbally by being effective and concise when giving presentations to audiences

Problem solving and decision-making:

• Able to quickly weigh up the pros and cons of a situation and make an informed decision
• Highly skilled in building relevant and workable relations with colleagues, supervisors and other key stakeholders
• Client Retention