JACINTA WANJIRU NJOROGE
CLEANER / HEALTH CARE SERVICES
Nairobi
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Knowledgeable housekeeping management professional familiar with clinical operations, cleaning procedures and health and safety regulations. Innovative cleaner supervisor with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Clinical Officer /Cleaner Supervisor
New era hospital
Kiambu
03.2023 - Current
- Manage time efficiently in order to complete all tasks within deadlines.
- Cultivate interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Coordinate with fellow medical professionals to provide complete patient care.
- Work in different settings from medical unit to outpatient care, from admissions to discharge and caring for patients.
- Perform cleaning and housekeeping services and documenting routine inspection and maintenance activities.
- Assigning housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked well in team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with strong work ethic.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
Clinical Assistant Care Giver / Cleaner
Kenyatta National Hspital
Nairobi
07.2021 - 12.2023
- Assisted with routine checks to over 20 patients per day and diagnostic testing by collecting and processing specimens.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person
- Sanitized, restocked, and organized exam rooms and medical equipment
- Collected and documented patient medical information such as blood pressure and weight
- Prepared examination rooms and sterilization of equipment following hospital guidelines
- Measured patient pulse oximetry
- Collected pertinent data and calculations to aid physician in interpreting results
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Prepared lab specimens for diagnostic evaluation
- Completed EKGs and other tests based on patient presentation in office
- Measured patient spirometry
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
Clinical Officer
St john villas clinic
Nairobi
06.2020 - 02.2021
- Performed Laundry services
- House Keeping Services to over 15 rooms per day.
- Coordinated operations with other cleaning / house keeping service groups.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Internship
maragwa subcounty hospital
Muranga
03.2019 - 11.2020
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Provided project progress updates and proposed solutions to issues.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Intern
Igegania Hospital
Kiambu
01.2020 - 08.2020
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Participated in workshops and presentations related to projects to gain knowledge.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Completed schedules, shift reports, and other business documentation.
- Interacted with over 50 customers by phone, email, or in-person to provide information
- Collaborated with senior management on new initiatives to build confidence
Volunteer
kwamudia dispensary
Gatundu
02.2018 - 01.2019
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Represented organization positively and professionally while providing community with much-needed services.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Guided troubled individuals to tools and resources necessary for healing.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Tracked service activities and outcomes against outlined plans and goals.
- Helped create comprehensive program to meet clinical needs.
- Developed construction skills by participating in several home builds.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Developed and implemented comprehensive cleaning plan for entire building.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
Some College (No Degree) - IELTS Test
British Council
Nairobi, Kenya 01.2023 - 12.2023
Some College (No Degree) - Clinic Medicine and Surgery
KMTC Gatundu
Kiambu County 01.2015 - 04.2018
Associate of Applied Science - Hospitality Administration And Management
Nairobi Aviation College
Nairobi 01.2014 - 12.2014
Skills
Care plan discussion
Additional Information
- DECLARED HOME ADDRESS: Seasons Residence, House NO. B12, Kasarani, Nairobi Kenya.
- RELIGION : Christian
- LANGUAGE : English, Swahili, Kikuyu
- HOBBIES : Swimming, Running, Travelling, gaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Clinical Officer /Cleaner Supervisor
New era hospital
03.2023 - Current
Some College (No Degree) - IELTS Test
British Council
01.2023 - 12.2023
Clinical Assistant Care Giver / Cleaner
Kenyatta National Hspital
07.2021 - 12.2023
Clinical Officer
St john villas clinic
06.2020 - 02.2021
Intern
Igegania Hospital
01.2020 - 08.2020
Internship
maragwa subcounty hospital
03.2019 - 11.2020
Volunteer
kwamudia dispensary
02.2018 - 01.2019
Some College (No Degree) - Clinic Medicine and Surgery
KMTC Gatundu
01.2015 - 04.2018
Associate of Applied Science - Hospitality Administration And Management
Nairobi Aviation College
01.2014 - 12.2014
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