Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACINTA NJERI NG'ANG'A

SECURITY PERSONELL

Summary


Security professional with strong expertise in safeguarding assets and ensuring compliance with security protocols. Skilled in risk assessment, threat mitigation, and emergency response. Focused on team collaboration and achieving optimal security outcomes. Reliable, adaptable, and committed to maintaining secure and safe environment.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Security controller

I&M Bank
06.2020 - Current
  • Responsible for optimum and Safe Environment by maintaining a safe and secure operating environment for all bank stakeholders.
  • In charge of conducting continuous Surveillance by utilizing CCTV and access control systems to monitor the Head Office and other locations, ensuring the protection of the bank's human and material assets.
  • Conducting incident escalation and response by identifying and promptly escalating security and related incidents to the Security Manager for further action. Respond promptly to security breaches, alarms, or other emergencies.
  • Offering access Control access to the premises by verifying the identity of employees and visitors, also ensures only authorized personnel have access to restricted areas
  • Guarding and Monitoring operations by overseeing the deployment and performance of security guards at various locations to ensure proper execution of their assignments.
  • Offers System Maintenance by ensuring all security systems, including CCTV cameras, intruder alarms, and access control systems, are functioning correctly.
  • In charge of CCTV Management by checking continuous operation of CCTV equipment and preserve digital evidence in court or other forums.
  • Conducts Shift Coordination by handling shift handovers, briefings, and debriefings to maintain situational awareness within the control room.
  • Maintains Document Management by maintaining and filing security documents accurately.
  • Offers Document Verification through documents verification before issuing orders.
  • Apply Liaison with Authorities and coordinate with police, radio alarm response service providers, and the bank's security department in response to suspicious activities.
  • System Health Monitoring: I monitor the health and age of all components of the physical protection systems and ensure timely repair of faulty ones.
  • Ensures that the warehouse operates at peak efficiency with customer satisfaction the primary goal by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
  • Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations
  • Conduct investigations in response to internal and external requests upon approval by the management.
  • Preserve and analyse evidence in a manner that is can be used to make a decision or be presented to authorities in support of proofing guilty or not guilty verdict.
  • Maintain detailed records of all investigations, their documentation of methods used, results obtained, and conclusions reached.
  • Collaborate with different stakeholders to ensure that investigations get conducted in a manner that is consistent with the policies and procedures provide by the management.
  • Report incidences to relevant law enforcement agencies for necessary action, provide footage for necessary support
  • Access control to aid availability, confidentiality and integrity of the bank’s assets to only the authorized persons
  • Key Achievements & Highlights
  • Aided an investigation and recovery of an office laptop that was stolen and sold in Nakuru and other similar cases.
  • Developed a working contact mechanism for all premises (1 Park Avenue) tenants in case of an emergency.
  • Identified a loophole on the link used to share footage within the bank, contributed to coming up with a possible solution of the loophole that maintained the integrity and confidentiality of the bank assets.
  • Took the initiative to train banks support staff on security measures,protocols and procedures.

Intern at the security&investigations and ict department

I&M Bank
01.2024 - 04.2024
  • Service desk support-logged,tracked and resolved user issues improving response time and user satisfaction
  • Application support- worked on application desk to trouble shoot software-systems errors,assist users and additionally was exposed to cards and e commerce.
  • OTG application desk support-assisted in managing security or productivity applications: gained understanding of app security,logging and access controls.
  • Endpoint and Network Support – Learned basics of network security, firewall configuration, and incident response at the support desk.
  • Attended TCAB meetings and was exposed to the procedures and processes of system upgrade and bank expansion.
  • Fraud Investigation Support – Assisted in reviewing suspicious activities and participating in OTG investigations.
  • Evidence Gathering & Documentation – Exposure to documenting findings and maintaining confidentiality.
  • Knowledge of Security Protocols – Understanding of physical and digital security procedures.
  • Whistle blowing Case Handling (Support) – Familiar with procedures and policies around internal fraud reporting.
  • Collaborating with Security Teams – Liaised with departments to support investigation tasks.

Security Operations assistant

Scroll & Priest Security limited
03.2019 - 09.2019
  • Conducted and Proactively Monitored Security by doing physical patrols and utilize CCTV surveillance to monitor and ensure security across the premises, promptly identifying and addressing any suspicious activities.
  • Prepared Security Reports by Compiling and prepare detailed monthly, quarterly, and annual security reports that provide insights into operational activities, ensuring clarity for executive management and board members.
  • Collaborated and gathered Intelligence by working together with senior personnel to gather intelligence from primary and secondary sources, contributing to comprehensive intelligence reports that support security operations.
  • Prepared Field Reports and Updates and submit to management and updates on security activities, ensuring transparency and effective communication within the security team.
  • Offered Supply Chain Support by Assisting in receiving, checking, and distributing goods, ensuring compliance with security procedures and protocols.
  • Provided General Operational Support to the operations team as required, contributing to overall operational efficiency and effectiveness.
  • Performed Administrative and other administrative duties as assigned by supervisors, contributing to the smooth functioning of security and operational activities.
  • Conducted security training

Clerical office/court assistant (Intern at Criminal Division)

Milimani Law Courts
05.2017 - 08.2017
  • Supported judicial officers in the administration of justice by handling clerical and procedural tasks to ensure smooth case flow and legal compliance.
  • Drafted legal documents including court orders and notices, processed applications for execution, and accurately entered judgments into the system.
  • Maintained detailed court diaries, scheduled hearing and mention dates, and prepared comprehensive cause lists to support efficient courtroom operations.
  • Conducted proof-reading of court proceedings and ensured all legal documentation was accurate and appropriately archived.
  • Managed case files through organized retrieval, tracking, and storage procedures, ensuring document integrity and availability.
  • Registered new cases and updated court records while ensuring confidentiality and adherence to legal standards.
  • Interacted with the public and legal practitioners, responding to inquiries and providing information professionally and sensitively.
  • Received, cataloged, and secured evidence exhibits, ensuring proper chain of custody and evidence integrity.
  • Upheld strict confidentiality and security protocols regarding all court records and materials under custody.

Education

Diploma - Information Technology

KCA University
04.2024

Bachelors of Arts - Criminology Criminal Justice and public Safety

Karatina University
04.2018

Skills

  • Strategic security management
  • Cyber threat analysis
  • Malware detection
  • Investigative intelligence oversight
  • File system analysis skills
  • Forensic analysis of applications
  • Data analysis with Excel and SQL
  • Risk assessment and mitigation
  • Security Principles
  • Incident Response, Business Continuity and Disaster Recovery Concept
  • Access Control Concepts
  • Security Operations
  • Data analysis,Reporting and presentation
  • Conflict Resolution
  • Personnel Training and courtroom presentation skills
  • Windows,network & memory Forensics
  • Project and performance Management
  • Leadership and Team Management
  • Integrity & confidentiality
  • Research methods & Report writing
  • Fraud detection and management
  • Information technology and crime
  • Criminal law & law of evidence
  • Kenyan law, legal system & Trial process

Certification

Digital Forensics and Incident Response Certification – Mosse Cyber Security Institute; Ongoing

Timeline

Intern at the security&investigations and ict department

I&M Bank
01.2024 - 04.2024

Security controller

I&M Bank
06.2020 - Current

Security Operations assistant

Scroll & Priest Security limited
03.2019 - 09.2019

Clerical office/court assistant (Intern at Criminal Division)

Milimani Law Courts
05.2017 - 08.2017

Bachelors of Arts - Criminology Criminal Justice and public Safety

Karatina University

Diploma - Information Technology

KCA University

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