Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Work Availability
Certification
Timeline
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Jacinta Nduta Wanyoike

Jacinta Nduta Wanyoike

Admin x virtual Executive Assistant and marketing strategist.
Mombasa,28

Summary


Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision ,planning and organizing events,Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certificates

Work History

Administrative Assistant and Host

Close the Gap Kenya
Mombasa, Mombasa District
01.2021 - Current
  • Improved coworking space revenue, increasing customer base by 30% and event bookings by 40%.
  • Improved computer equipment sales for our CTG Circular by 30% through targeted sales and marketing strategies.
  • Provided IT support during events and maintained detailed records of over 100+ inventories and assisted multiple departments with administrative support.
  • Created quotes, invoices, and managed payments.
  • Organized 300+ events and ensured seamless client engagement.
  • Greeted and assisted 30+ visitors daily, managing co-working space and meeting room bookings.
  • Prepared Agenda and managed Minute taking during professional meetings and teams meetings.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Virtual Executive Assistant

Freelancing
Mombasa, 28
10.2020 - Current

• Managed complex schedules and calendars across multiple time zones for clients using tools like Google Calendar.
• Efficiently handled 50+ emails daily, ensuring prompt responses and prioritization of critical communications.
• Booked meetings, prepared itineraries, and coordinated virtual and in-person events.
• Provided end-to-end travel management, including flight bookings, accommodation arrangements, and expense tracking.
• Supported clients with administrative tasks, research, and report preparation to enhance productivity.
• Proficient in virtual communication tools such as Zoom, Microsoft Teams, and Slack to facilitate seamless team collaboration.

  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Education

BBA - Finance

University of Eastern Africa, Baraton
Nairobi
04.2016 - 09.2019

Skills

Administrative skills

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Awards

  • Employee of the Month and Hub Host of the Year, Close the Gap Kenya.
  • Certification: Virtual Assistant Online Course (ALX).
  • Workshop: Sales and Marketing Mastery, Sav Skills Limited.
  • Leadership Development Program, Management University of Africa.

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved ALX certification by completing intense 8 weeks virtual assistant course with accuracy and efficiency.
  • Collaborated with team of 8 staff in the development of sales and marketing company charter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved efficiency and helped by introducing padlet for collecting feedback on one platform tasks.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

ALX Virtual assistant certification

Timeline

Sales and marketing certificate

10-2025

Leadership amd management certificate

09-2025

ALX Virtual assistant certification

11-2024

Administrative Assistant and Host

Close the Gap Kenya
01.2021 - Current

Virtual Executive Assistant

Freelancing
10.2020 - Current

BBA - Finance

University of Eastern Africa, Baraton
04.2016 - 09.2019
Jacinta Nduta WanyoikeAdmin x virtual Executive Assistant and marketing strategist.