Ivyone Kendi

Monitored online conversations about brand, proactively addressing any concerns or questions from customers and fans alike on social media platform

• Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively
• Optimized landing pages to increase conversion rates using A/B testing techniques
• Boosted lead generation with creation of engaging email marketing campaigns
• Collaborated with cross-functional teams to develop integrated marketing initiatives that aligned with company objectives
• Improved brand awareness by developing and implementing targeted social media campaigns
• Conducted thorough competitor analysis, identifying key opportunities for growth in market landscape

• Provided accurate information on immigration policies, processes, and requirements to both public and internal stakeholders.
• Ensured faster issuance of passports while dealing with urgent cases such as medical, academic or residents needed abroad for work.
• Checked authenticity of application documents such as identification cards and birth certificates presented by clients before approving their passport applications.
• Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance withi organization.
• Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
• Maintained detailed records of all case files, ensuring accurate and up-to-date information is available for further action or analysis.
• Managed workload efficiently while prioritizing cases based on risk assessment criteria provided by supervisors.
• Collected and arranged client documents and data for application submission.
• Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
• Demonstrated cultural sensitivity during interactions with diverse populations from around world seeking entry into other countries.
• Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.