IVY HINYU

- Attending to incoming calls , directing clients to individuals adressing specific needs .

- Ushered incoming customers proffessionally and provided friendly knowledgeable asistance

- Handled complains and questions and re-directed calls to other team members .

- Boosted company image by providing friendly proffessional and timely assistance to all clients.

- Providing administrative support by managing schedules , arranging meetings , handling correspondence , and maintaining filling system .

- Communication with clients , in person and over the phone to schedule appointments , relay messages and ensure client needs are met promptly.

- Assist in preparation of legal documents

- General office management like overseeing supplies ,purchases and management of inventory , handling billing and invoicing tasks as needed.

- Facilitating the retrieval of medical records for healthcare providers .

- Generating reports and summaries from patients records for administrative and clinical purposes.

- Organizing , maintaining and securing patient medical records in accordance to the health care regulations .

- Imputing patients medical information into the system.